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Flash Flood Home Repair and Restoration in Smyrna GA

2/14/2020 (Permalink)

tarped roof after storm damage SERVPRO of Marietta West is here 24/7 to handle all of your emergency water restoration needs. Flash Floods? Tree on roof? Better call SERVPRO!

If you’ve lived in the North Georgia area for a few years, then you’ve probably noticed that we get the full array of weather events. Blazing hot summers, bitter cold winters and any number of weather events from tornadoes to wildfires. There’s a popular saying that applies to this winters weather, “If you don't like the weather, wait about 15 minutes.” We’ve seen weeks that start out in the mid 70’s that have flash flood warnings mid-week, and a couple of inches of snow to round out the weekend. With unpredictable weather comes unpredictable home damage like a tree falling on your roof or your basement getting flooded during a flash flood. The good news is that there is a dependable, locally owned and operated restoration company that is always on duty to answer your emergency home repair and water extraction calls...SERVPRO of Marietta West!

In Smyrna Ga, a local homeowner woke up to a flash flood warning after a rough night’s sleep due to a heavy rainstorm that lasted into the morning. After waking up and getting out of bed, they headed downstairs to the kitchen to start a pot of coffee. The homeowner discovered water throughout the front half of the main-level of their home. The dining room had pools of water along the exterior walls as well as the front door entrance-way and the study. What the homeowner hadn't seen yet was the basement level. Water had penetrated the main level's sub-floor, seeping through the ceiling and into a stairwell and entertainment room. The water had a brown-red tinge to it which was a tail-tail sign of Georgia red clay. Needless to say this was not how the homeowner wanted to start their morning.

This Smyrna homeowner wisely decided to call the best restoration company in the Metro Atlanta area, SERVPRO of Marietta West. Our trained loss coordinators were able to calm the homeowners fears and ease their worries by assuring them that help was on the way,  giving them clear and concise direction on what they could do until help arrives. The homeowner did not have to wait long because SERVPRO of Marietta West has an average response time of under two hours and in this case, we made it on-site within one hour. 

The home was a brick two story structure with a finished basement and was built during the mid 90’s. The basement originally served as a spare guest room and additional storage space, but was converted into a movie theater room with an entertainment area several years later. The house was built on the far-side of its lot with a long steep driveway leading up to the street. The front yard also had a steep pitch to it that angled back toward the house creating almost a miniature valley that the house sat in. The house’s builder took these topographical factors into account when building the house and planning the landscaping. They made sure to build up the foundation so that there was a gentle slope way from the home to prevent water from flooding the home and also strategically place landscaping beds along the front of the house to help direct rainfall and water run-off away from the house. But with even the best laid plans, things go awry, and when it comes to home ownership anything that can go wrong, will. The rainfall was so heavy that the entire front lawn was under several feet of water and part of the driveway was submerged as well. 

Once our technicians arrived on-site they immediately sprang into action. The first step was to determine that the site was safe to enter and document the loss for the homeowner’s insurance company. Luckily, this homeowner had the foresight to purchase flood coverage in addition to their standard homeowner’s insurance policy, so coverage was not an issue. SERVPRO of Marietta West’s talented loss coordinators were even able to help the homeowner file their insurance claim and took care of all the “red tape” and headaches normally associated with filing a homeowner’s insurance claim. The next step was to remove all the free standing water from both levels of the home. After the site was deemed safe and the damage had been documented, our drying specialist began extracting water from the main level of the home using truck mounted vacuum extractors and set up a sump-pump in the basement to remove more than a foot of standing water. Once the sump-pump had pumped out most of the standing water in the basement, technicians used portable extractors to remove the remaining pools of water and extract water from the sopping wet carpets. 

Water Damage Comes In Many Classifications

Damage from water can occur from different sources throughout your home. Your kitchen can develop a leak in a water hose leading from a dishwasher or a kitchen pipe under the sink. Your washing machine can overflow, etc. Many people believe that the water caused by these instances is clean, but the EPA reports that “clean water” can carry unhealthy bacteria. Other causes of damage can also be caused by a leaking room, bad weather, or cracks within the foundation. Water damage is classified into four different classes for proper treatment. If you experience water damage in your Marietta, GA home, restoration experts can determine what is needed in the clean-up efforts. The classification of water damage is based on the effects of the water, the rate of evaporation, and how much moisture is absorbed by the materials in the area. For more information on all four classifications click here.

*The following is a room-by-room breakdown of how SERVPRO of Marietta West made this home owners flash flood disaster “Like it never even happened.”

Cause of Loss: The cause of loss was due to outside water coming into the home during a flash flood. Water gathered in the front yard and eventually made its way into the home via the front entrance. It penetrated the sub-floor and flooded the finished basement as well.  

Front Entrance - When SERVPRO arrived on site there were several inches of water standing in the affected area, which would have to be extracted using SERVPRO’s cutting edge portable extractors and truck mounted vacuum systems. The front entrance hardwood floors and baseboards were fully saturated and 100% affected by grossly contaminated water and would have to be removed, bagged, and safely disposed of off-site. The drywall in the front entrance was also partially affected by grossly contaminated water. SERVPRO’s highly trained technicians used chalk-lines to plan-out their demolition cuts, then carefully removed the bottom three feet of drywall in the affected area. Most drywall is made of (gypsum), when it comes into contact with water it naturally absorbs the moisture and pulls it inward. This is now as the capillary action or more commonly referred to in the restoration industry as “wicking”. This means that if the bottom few inches of drywall comes in direct contact with water, mold causing moisture could be absorbed and wick several feet above the high water mark (depending on the amount of time the drywall is exposed). 

Once the demolition phase was completed and all non-salvageable materials (or items that were cost prohibitive to restore) were documented and disposed of properly, SERVPRO’s restoration specialist treated the exposed wall studs and sub-floor with SERVPRO’s proprietary cleaning products and antimicrobial treatments (Sporicidin Disinfectant Solution) to prevent future mold growth. A single low grain refrigerant (LRG) dehumidifier and two Phoenix AirMax air movers were strategically placed in the affected area to facilitate the drying process. Moisture is removed by moving warm dehumidified air over, across, and around materials or surfaces with high moisture content levels. The warm dry air easily absorbs moisture from the wet materials and becomes saturated with moisture. This constant movement of air creates what restoration specialists call a “drying cycle”. The cycle starts with the air being dehumidified, then blown into contact with the wet surface or material by air movers. The dehumidified air easily absorbs the moisture from the surface or material and is displaced by more dehumidified air. The newly saturated air is then either vented way or re-dried by the dehumidifier, starting the drying cycle over again. Over the course of the next few days, our drying specialist monitored and documented the drying progress for the homeowner and insurance adjuster’s records. After only four days, the front entrance was dried to IICRC S500 Standards and was ready for our construction team to make it “Like it never even happened."  

During the construction phase, the drywall was mended, resurfaced, and painted with 2 coats of Benjamin Moore Regal Select Interior Paint. New hardwood floors were installed, stained, and finished on-site. The transitional area between new and old hardwoods was able to be feathered-in and perfectly matched the existing hardwood, creating a seamless transition. New baseboards were then installed and painted with Benjamin Moore Advance interior Paint. This homeowner was astonished and pleased with the way the restoration of the front entrance turned out.

Study - The study shared an adjoining wall with the front entrance and suffered the brunt of the damage to the home’s main level. Like the front entrance, the hardwood floors and baseboards in the study were 100% affected by grossly contaminated water and would have to be removed, bagged, and properly disposed of off site. The study however had over six inches of standing water that had to be extracted before our technician could start removing the hardwood floors and baseboards. Once all the standing water was extracted from the study, our contents and moving teams carefully documented and processed the personal effects in the room. Making note of damages to the personal items and determining the cost effectiveness of restoration. Items like photo albums, books, a bookshelf, a couple of high back reading chairs with matching end tables, several lamps and a heirloom coffee table were initially cleaned on site to prevent contamination of non-affected areas. Then the furniture and other contents were carefully packed and transported off-site to be further cleaned and stored off-site at our 10,000 square foot cleaning and storage facility. 

With the homeowner’s belongings safely removed the demolition process could begin. Large portions of drywall were removed due to contact with grossly contaminated water. The lower three feet of drywall was carefully removed using a chalk-line and drywall oscillating cutting tool. With the wall studs and sub-floor exposed, our restoration technicians cleaned and applied antimicrobial treatments to prevent future mold growth. A single LRG dehumidifier and five centrifugal air movers were carefully placed and space throughout the study. Over the course of the next few days, our restoration specialist monitored and documented the progress of the drying process for the homeowner and insurance adjuster’s records. After only four days, the study was dried to preloss condition and was ready for our construction team

In the study our construction team started with drywall repairs. Prepping and painting the newly installed walls with Aura Interior Paint from Benjamin Moore. The hardwood floors were then installed. Because the study was connected to the remainder of the house via the front entrance, matching the new hardwoods to the original hardwoods was not an issue. New baseboards were then installed and painted using Benjamin Moore Advance interior Paint. A final cleaning gave our construction team an opportunity to touch up any final details before our contents team moved the homeowner’s furniture and personal items back to preloss positions.

Dining Room - The dining room was also heavily affected by the flood damage and had over six inches of standing water pooling along the exterior facing walls. Water extraction was performed by our drying specialist using portable water extractors. After all the standing water had been removed our contents team processed and documented furniture and other items like fine china, a china cabinet, hanging wall art, as well as the dining room table and eight matching chairs. These items were initially clean on-site to prevent contamination of non affected areas during the moving process, and were further cleaned once they were safely unpacked for deep cleaning and storage at our state-of-the-art cleaning and storage facility. With the homeowner’s belongings safely stored off-site the demolition process could commence, starting with the removal of hardwood floors, baseboards and drywall. These materials were grossly contaminated by outside water and would have to be bagged and disposed of in accordance with Georgia Environmental Protection Division guidelines. Drywall removal was pretty extensive due to water wicking almost two feet up the walls. This required the removal of the lower four feet of drywall along the exterior walls. Behind the drywall, wet insulation was found that would also have to be removed. The exposed sub-floor and wall studs were then cleaned using SERVPRO’s proprietary cleaning product and Sporicidin Disinfectant Solution was used to prevent mold from growing in the future. A single LRG dehumidifier and five centrifugal air movers were placed and monitored over the next four days while the property dried to preloss condition. 

The construction team made short work of the dining room remodel following the same steps mentioned in the previous rooms. New hardwood floors were installed throughout the room and were sanded, stained, and finished on sight using Minwax flooring products. Fresh insulation and drywall were installed to replace the water damaged materials. Before the construction department’s final cleaning, all walls and baseboards were painted using high quality Benjamin Moore paint products. The home owner’s dining room set, china cabinet, and artwork were re-staged back in their original locations and the dining room looked “Like it never even happened.”        

Stairwell - This hardwood stairwell connected the main level and the finished basement, starting in the front entrance and emptying out into the lower level hallway. During the flash flood event, water cascaded down the stairs like a waterfall as the front entrance filled with murky-red water. The hardwoods and baseboards came in contact with grossly contaminated water which industry professionals often refer to as “black water”. These materials had to be removed, bagged and disposed of properly, along with all of the drywall in the stairwell. Professional cleaning products and antimicrobial treatments were applied to the exposed sub-floor and wall studs to prevent mold growth from developing prior to placing drying equipment. The stairwell only required three Phoenix AirMax air movers to create an environment conducive to drying. The equipment was monitored and moved as needed over the next four day until dry readings were achieved by our technician using their Delmhorst Navigator Pro moisture meter.

Construction was pretty straight forward. New hardwood floors were installed and finished on-site. Drywall was installed and prepped for paint along with the baseboards. After a final cleaning and a few paint touch-ups the stairs look "Like it never even happened."

Lower Level Hallway - Water saturated almost all surfaces and materials in the lower level hallway. From the ceiling to the carpeted floor, everything had come in contact with grossly contaminated water. Between the stairwell that turned into a waterfall and the fully saturated flooring above, water was pouring into the lower level hallway from all directions. The carpet, drywall and baseboards throughout the lower hallway had to be removed, bagged, and disposed of properly, including ceiling tiles and ceiling grid system. The exposed structure was thoroughly cleaned and treated with an antimicrobial solution to prevent future mold growth. Three commercial grade air movers were strategically placed in the lower hallway to start the drying process and were monitored over the next four days until all materials achieved dry readings.

Not unlike the front entrance and stairway, construction was completed very quickly in the lower level hallway. A new ceiling grid was installed along with new acoustical ceiling tiles. Then the drywall was hung and prepped for paint. The homeowners choice of plush high grade carpet from Shaw Flooring was installed along with new carpet pad. All that remained was to paint the freshly installed drywall and baseboards, touch-ups and final cleaning.

Theater and Entertainment Area- The area in the house that was most affected by the flash flood was the theater and entertainment area. This room happened to be the largest room in the house and coincidentally it was also the lowest point of elevation in the home. Anybody that knows anything about water and gravity, knows that when water is allowed to flow freely over an area, it will seek-out the lowest point of elevation. This is why water flows down hill and why the ancient aqueducts were able to move massive amounts of water without pumps. This house however was built in the modern age so SERVPRO of Marietta West took full advantage of our sump-pump systems and high powered vacuum extractors to remove almost two feet of  water from the theater and entertainment area. Once all the standing water was removed and most of the moisture was extracted from the carpet and pad, our skilled restoration specialist removed both carpet and pad by cutting it into manageable strips, bagging it up on-site, and disposing of it property. In the theater and entertainment area there were 6 luxury theater recliners arranged in two elevated rows, a projector mounted on the ceiling, motorized projection screen on the wall, several framed classic movie posters, and an audio visual/gaming entertainment center (AV system) to organize the homeowners many digital devices. These contents were carefully evaluated for cost effective restoration and documented. Items that were deemed cost ineffective to restore or too contaminated to be cleaned were disposed of properly and under the advisement of the insurance adjuster. Along with the carpet, all of the drywall, baseboards, insulation and ceiling had to be completely removed due to grossly contaminated water that saturated these materials. In places the drywall had begun to pull away from the ceiling and large areas had visible swelling where water had pooled. Our skilled technicians carefully and safely demoed the ceiling, walls, insulation and baseboards bagging them and disposing of them properly. At this point the theater and entertainment area was pretty much “gutted” and with the structure exposed, it was time to clean and sanitize the area using SERVPRO’s professional cleaning products and techniques. All wall studs and sub-floor were treated with antimicrobial agents as a preventative measure against future mold growth. Two dehumidifiers were placed in the theater and entertainment area, one at either end of the large room. Three axial fans were used to circulate air effectively around the ceiling joists and were moved several times during monitoring visits to speed up the drying process. Along with the three axial fans eight low profile air movers were used to dry the cement sub-floor and wall studs. After four days the structure was dried to IICRC Standards and ready for the construction team.

This large room was pretty much a blank slate for the construction team to work their magic. Drywall was installed on the ceiling and walls then prepped for paint. New carpet and pad were laid and new baseboards were installed. Paint was the next item on the construction’s team punch-out list and with that step completed the room was ready for the move back. Due to the levels of contamination and the types of items that were damaged, the adjuster allotted for the homeowner to purchase all new furniture and electronic devices. So the new furniture was placed in the same arrangement as previous to the flood, and electronics like the projector, surround sound system, and several gaming consoles were reinstalled and networked with the homes AV system. With the remodel completed and electronics installed and working, a final cleaning was performed to ensure that the customer was pleased with our construction team’s handy work.

The homeowner was more than pleased with our restoration work and attention to detail. They told us that they would recommend us to anyone that experiences a water loss, that they were also impressed with our commitment to getting the job done right the first time, and our ability to work on their schedule. The homeowner was particularly impressed with our team's communication skills and punctuality. All and all, this was another successful restoration project completed by SERVPRO of Marietta West. 

*If you enjoy this blog or would like learn more about SERVPRO of Marietta West check out the following links to previous Blogs and Before & After pictures:

Blog - Why Hire A Professional Water Restoration Company?

Blog - What Kennesaw Customers Can Expect When They Call SERVPRO of Marietta West

Blog - Why does your Kennesaw basement flood?

Before & After photos -  “Cleanup After Sprinkler System Goes Off”

Before & After photos -  “Disaster to Designer”

Before and After photos - "Bathroom Flooded by Water from Exterior of Home"

Water Damage Repair and Restoration

SERVPRO of Marietta West is your local emergency water removal and cleanup specialists that can make it "Like it never even happened." Using our state-of-the-art water extraction equipment and advanced drying techniques, SERVPRO of Marietta West will quickly and safely dry your Marietta home when flooding strikes or water leaks cause damage. If you are looking to have work done right the first time, don't hesitate and call SERVPRO of Marietta West. For over three decades, we have documented and restored customer's homes and business after water losses. Working seamlessly with insurance providers all along the way, and earning our reputation as the premier service provider in the Atlanta Metro Area. SERVPRO of Marietta West is also a preferred service provider for most major insurance companies and has a great working relationship with local insurance agents and adjusters.

If your home or business has suffered water damage, all you want is for things to go back to normal and put the whole ordeal behind you. SERVPRO of Marietta West can help by shouldering all of the heavy lifting and get your property back to preloss condition. Choose the pros that are faster to any size disaster, SERVPRO of Marietta West!

Checkout what some of our customers have to say about working with SERVPRO of Marietta West!

Call Us Today – (770) 428-5467

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Marietta West is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Marietta community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Hire A Professional Water Restoration Company?

2/5/2020 (Permalink)

SERVPRO of Marietta West 24/7 water restoration If water damage happens to your home or business call SERVPRO of Marietta West!

Homeowners call SERVPRO of Marietta West on a daily basis looking for advice and asking our professional opinion on any number of home maintenance issues. From water in their crawlspace, to odors in their attics. Many of these homeowners become loyal SERVPRO of Marietta West customers. Some of them ask, “Do you think I can handle this myself?”, and in most cases, our reply is, “Without seeing the issue first hand and conducting a proper inspection, it is impossible for us to determine the extent of the damage/issue.” 

SERVPRO of Marietta West’s number one goal is to help our community recover after water, fire, or mold damage. In that spirit, our loss coordinators (the talented and knowledgeable SERVPRO team members that answer customers calls 24 hours a day, 7 day a week) are well versed in home repair issues, as they relate to water, fire, or mold damage. There’s not much in the field of residential or commercial restoration that they haven’t seen at least once or twice. So when a customer calls SERVPRO of Marietta West with an issue unsure if they need assistance, our loss coordinators are great at helping them sort things out and can provide them with information that will help them make informed decisions about their home or business’s repair. 

As reputable mitigation and restoration specialists, when asked to weigh in on given customer's ability to resolve an issue, we can not in good conscious tell customers, “Yeah sure. Go ahead. You seem plenty capable. Give home restoration a shot.” There can be many unseen perils when it comes to restoration projects. Depending on the scope of the project and the training and assets needed to complete the restoration project, dangers can vary greatly. From quality of workmanship suffering, all the way up to endangering the occupants of the structure, taking on a restoration project ill equipped and untrained is never a good idea. In contrast we also do not want to cause homeowners alarms or want to use scare tactics to pressure them into having work done. Our goal is to inform the customer about the situation going on in their home or business, so they can make the best decision on a course of action for themselves. We will provide them information concerning things like overall cost of repairs, likely needed skilled trades, and possible health risks. These concerns complicate taking on a restoration project on your own. Without the proper tools and applicable skill sets, residential and commercial restoration are probably best left to the professionals. Let’s take a little closer look at these three primary reasons to leave it to the pros that know at SERVPRO of Marietta West.

Three Reasons To Leave It To The Pros

  • The number one rule for any restoration project is SAFETY. Whether your a multi-million dollar restoration company or an average homeowner doing a little clean up after a bad storm, your number one goal should be safety. Can you safely conduct repairs with the home or business in its current condition? Are there fall hazards or structural support issues? Are there electrical or breathing hazards present? Is the use of potentially hazardous materials or chemicals necessary to complete the restoration? Have you been trained in the prevention of diseases transmission? These are all valid questions to consider before taking on a restoration project by yourself. If you do decide to take on home repair yourself, please be sure to take all necessary steps to ensure your health and safety. 
  • Will repairs require specialized tools, treatments or otherwise specialized trades? The restoration field has come along way from its early days of “placing some fans and letting the property dry”. With modernization of the building codes and the age of the “smart home”, it is only logical that the standards, tools, and training required to restore homes have changed as well. Advances in the fields of study relating to hazardous materials, bacteria, viruses, and other microbes have led to the need for specialized training and treatment protocols for certain restoration projects. Will opting to take on your restoration project yourself result in the same quality of work and craftsmanship as a trained professional? In some cases it will not, but in others this is a very real subject to explore. Do you have access to the proper materials to perform the restoration project yourself? Often times homeowners can find so called “professional” or “commercial grade” products and materials at home improvement stores, and in some stores can even rent “professional grade” equipment. Does this make DIY home restoration a good idea? To put it kindly...Not always. Only someone properly trained or extremely well versed in the restoration industry will know the proper products and materials to be used on a given project, and will be able to discern between the commercial/professional grade materials and inferior products. Also, no one should ever operate heavy equipment without proper operational and safety training. Just because you have access to the piece of equipment or product, doesn’t always mean it’s a good idea to try to learn to operate or use them in the setting of your home or business.
  • What will it cost to repair your property to preloss condition? This is probably one of the top motivating factors when it comes to making the decision about taking on a restoration project yourself. Everybody wants to save money, and why not save a few bucks if you are capable of doing it yourself? With all the new DIY TV shows and the abundance of youtube experts in today's online world, there are some great and not so great resources for minor home repair protects. When we talk about the cost of a restoration project many times customers only look at the price tag on the estimate. Doing this can sometimes be a bit short sighted. Factors like quality of work and craftsmanship immediately come to mind. Picture the very first time you tried to cook a fancy meal. Hopefully that meal was delicious, but I would wager that a fair number of people’s experience could have used some...let's call it “better quality of work and or craftsmanship”. All joking aside this is a very real question to contemplate. Will the work stand up to the test of time? If you do repairs yourself there is very little you can do to warranty your work. Sure some materials may offer some type of coverage for factory defect but none will cover installation issues, and many product warranties are voided if not installed by a trained or certified professional. Another major factor many homeowners neglect is the cost of their own time. What is your time worth? Perhaps you think you can complete the home repair over the weekend. What happens when that weekend project get stretched out into a month long ordeal, complete with a million trips to the local Home Depot or Lowes, and sleepless nights due to restlessness and regret that you didn’t call SERVPRO of Marietta West to take care of that pesky leak as soon as you found it.

Call SERVPRO of Marietta West today (770)428-5467

What Kennesaw Customers Can Expect When They Call SERVPRO of Marietta West

2/5/2020 (Permalink)

SERVPRO of Marietta West 24/7 emergency water extraction Call SERVPRO of Marietta West...We can help you resolve your emergency water extraction problems!

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Mold can take root and spread throughout a property in as little as 48-72 hours, so it is imperative that water extraction takes place quickly and thoroughly directly after a water loss. Within two hours of receiving a loss notification, SERVPRO of Marietta West restoration professional will be on-site to help ensure a water damage is handled in accordance with  Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. SERVPRO of Marietta West’s response time is second to none and we pride ourselves on being faster to any size disaster, and this is exemplified by our average response time of less than one hour for emergency services. When you contact SERVPRO of Marietta West you can rest assured that you are in good hands and that we have you and your property's best interest at heart.

The following is a quick rundown on what you can expect when our highly trained technicians arrive at your home or business.


SERVPRO of Marietta West professionals will inspect affected areas to determine the extent of water damage. We will review the inspection with you, and answer any questions you may have before beginning the work. No high pressure or aggressive sales tactics. Just reliable and accurate information about what's going on in your home or business, as it relates to the damage that has occurred and possible issues that could arise in the future. 


SERVPRO of Marietta West professionals will take steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim should you choose to file a claim. SERVPRO of Marietta West is a preferred service provider for most major insurance companies like State Farm, American Family Insurance, Metlife, and The Hartford. We also have a great working relationship with our local insurance adjuster and claims agents. 


To help ensure the structure and contents of your home or business are dried to appropriate IICRC standards, a SERVPRO of Marietta West professional will monitor and document the drying process. The updates will be consistently communicated with you and when applicable to your insurance adjuster or claims agent. Monitoring also allows our trained technicians to better understand how the property is drying, and equipment can be adjusted to dry the property quickly and more cost effectively.


SERVPRO of Marietta West professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. This is where we live up to our motto “Like it never even happened.” A final walk-through of the job-site will be conducted with you to help ensure the property was returned to its preloss condition. SERVPRO of Marietta West’s construction department pulls from a knowledge base of over 50 years of experience in the restoration and home building industry

*Check out some before and after images of our work!

Emergency Water Damage Tips 

  • Turn-off the water source, if possible contact a qualified professional to stop the water source. SERVPRO of Marietta West can help you turn off the water source if require assistance, but time is of the essence so make sure that you mention that you have active water flow when speaking with our loss coordinators.
  • Shut-off circuit breakers for wet areas of the structure only when access to the power distribution panel is safe from electrical shock. If you are not sure if there is an electrical shock hazard it is better to error on the side of caution than venture into an area that you could be electrocuted. 
  • Remove as much excess water as possible by mopping and blotting with towels, as long as you are sure that the water is clean and free of hazardous materials like heavy metals, viruses, bacteria, or other microbes. Exposure to hazardous materials can be harmful to your health and require personal protective equipment like tyvek suits, gloves, splash protection for your face and eyes, and even breathing respirators in some cases. Training in the prevention of diseases transmission is also needed when handling and disposing of hazardous material.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. This creates a barrier between the furniture and wet surfaces and prevents the furniture from absorbing additional moisture through direct contact with the wet surface. This also facilitates the drying process by allowing more room for air to flow around and under furniture.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. These types of items can be very sensitive to moisture and can be damaged just by being exposed to elevated moisture levels. In the case of electronic devices like computers and TVs, these devices can become electrical and or fire hazards when exposed to moisture. 
  • Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device. The average household vacuum is not rated to be waterproof and will not prevent you from being shocked or even electrocuted if it is exposed to water. If you must use a vacuum cleaner use a wet dry vacuum, meaning that is rated for both dry and wet cleanup operation.

For more information on recovering from water damage, contact SERVPRO of Marietta West. We are your preferred locally owned restoration service provider. Let SERVPRO of Marietta West make your water damaged home or business look “Like it never even happened.”

How to Replace a Leaking Kitchen Sink Trap

12/19/2019 (Permalink)

SERVPRO technician inspecting sink for water damage Leaking sink traps are one of the most common causes for water damage. Call SERVPRO of Marietta West for 24 hour water restoration!

All over the country, DIY projects are taking the homeowners by storm. Homeowners love to save money and tend to be pretty capable when it comes to home improvement and repair. Entire TV channels, like the DIY Network and HGTV are dedicated to the subject. One of the most popular and useful projects, we here at SERVPRO of Marietta West have come across, was a recently posted project by The Home Depot. This DIY project addresses the all too common issue of leaking sinks. To be more exact, leaks that come from the “sink trap” or “P-trap” located underneath nearly every sink. Over time the curved drain pipe underneath your sink called a p-trap, can corrode, leak, or become permanently clogged. This is a common issue among homeowners, and can be fixed reasonably quickly and easily, making it perfect for a weekend project. The cost of replacement parts are quite reasonable and the required tools are minimal (most home toolboxes have the required tools to complete this type of project).

List of Tools and Supplies:

*Prior to removing the old sink’s trap/P-trap, turn off the water to prevent water damage. Most sinks will have shut off valves located beneath them close to the sink P-trap. There will be one valve each for hot and cold water lines. 

Step One: Remove the old sink P-trap assembly connected to the drain located on the bottom of the sink. Using a set of slip joint pliers to loosen all slip-nuts on the assembly to allow the PVC pipes to move freely. Keep a bucket close by to catch any residual or standing water that might still be inside the sink’s P-trap assembly. Remove the sink P-trap assembly including the sink tailpieces and drain stub trap arm.

Pro Tip: When purchasing your replacement sink P-trap make sure to select one that is the same size as the old trap to ensure a proper fit.

Step Two: Attach the new sink P-trap tailpiece with a tailpiece washer between the flared end of the tailpiece and the sink strainer, then tighten the assembly together by screwing the tailpiece slip-nut onto the sink strainer. This step will need to be repeated for any secondary sink basins. 

Pro Tip: Bathroom installations may require you to trim the tailpiece to the correct length. 

Step Three: Most kitchen sinks have what's called a double basin design. The double basin design means that there are two wash basins or reservoirs built into the sink with separate drains. One often used for washing dishes and the other typically dedicated to washing produce and other foods (this helps prevent contamination of food products). Double basins sinks require a T-fitting, which allows both basins to drain into a single line. To install the T-fitting attach one T-fitting inlet to each sink basin tailpiece using slip joint washers and nuts. Apply pipe lubricant to the slip joint washers to insure a tight fit. 

Pro Tip: If installing a single basin sink, you can skip the T-fitting junction and connect the sink’s tailpiece directly to the trap bend pipe/J-bend pipe and trap arm.

Step Four: Attach the new trap arm to the drain stub out using a slip joint washer and slip-nut. Tightening the slip-nut firmly to insure that no water leaks from the junction. When tightening the slip-nut to the drain stub, make sure to keep the beveled side of the washer face out from the drain stub inlet. 

Pro Tip: You can use a hand saw to customize the length of the trap arm to fit your installation. Also, If you have questions about which direction the wash should face, consult the manufacturer's directions.

Step Five: Connect the trap bend to the trap arm and T-fitting outlet using slip-nuts and washers. The trap bend is commonly referred to as the J-bend, because of its “J” like shape. Being careful not to over tighten the slip joint nuts, use slip joint pliers to tighten the slip joint nuts. Over tightening can result in broken or cracked slip joints which will most likely cause water to leak from the drain.

Pro Tip: Teflon tape is not needed on white plastic pipe threads and fittings, unless otherwise directed by you slink trap/P-trap manufacture. Use of teflon tape when it is not needed could result in leaks, blockages, and possibly even water damage to your home. 

Step Six: Now that your new sink P-trap has been installed, recheck that each slip joint nut is firmly tightened, turn back on both water shutoff valves, and visually inspect the assembly for leaks. You can also use a dry cloth to detect leaks by wiping the connections with the dry cloth. If the cloth shows any signs of moisture, you have a leak in the system which will need to be addressed. 

Pro Tip: Recheck the new sink P-trap several times during the first 24-48 hours of use to make sure no leaks occur.

We hope this blog has been helpful and informative. Completing DIY projects can give you a real sense of accomplishment and can even save you a few bucks. As with any DIY project, there are definite risks involved with taking on plumbing repair by yourself. If at any point you don’t feel capable, need advise, or feel unsafe, call a licensed plumber that you trust.

For more information on installing a new sink P-trap check out this helpful video our friends over at The Home Depot have put out.

SERVPRO of Marietta West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Marietta West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Marietta West can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Marietta West. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

If you would like to schedule service for your home or business, please contact us today (770) 428-5467!

Why does your Kennesaw basement flood?

12/3/2019 (Permalink)

hot water heater leaking in basement If your home or business suffers water damage call the pros that know how to make it "Like it never even happened." ...SERVPRO of East Cobb!

Choosing a restoration company can be difficult. It’s fine to judge a company’s work when things go smoothly, but it's a better measure of a company to judge them on how they handle issues when a project doesn’t go as planned. You want to choose a company that you know and that you can trust. A company with roots in the Kennesaw community and an impeccable track record. You want a restoration company that stands behind their work and offers warranties. You want SERVPRO of Marietta West!

Everyday SERVPRO of Marietta West answers customer’s urgent calls concerning any number of different types of water, mold, and fire damage. Our number one goal is to return your property to preloss condition and make it “Like it never even happened.” That’s why SERVPRO of Marietta West fields some of the most knowledgeable, well trained, and capable water restoration technicians in all of Metro Atlanta area. SERVPRO is never more than a phone call away and is always ready to answer your call 24/7, day or night. When disaster strikes, don’t go it alone. It’s time to call the professionals at SERVPRO of Marietta West.

Don’t live in the metro area? Click Here to find your closest SERVPRO franchise

When your home or business suffers water damage, you don’t just want things cleaned. You want your life back and that's where SERVPRO of Marietta West comes in. We specialize in water restoration, flooding, and storm damage. One of our main strengths, aside from mitigating and restoring our customers property, is our customer service. From your initial call to your final bill, SERVPRO of Marietta West will make every effort to make this process easy and hassle free. We will treat you and your family with respect and empathy, and will always treat your home and belongings with care. Doing all that we can to help you regain control following a water disaster. 

It is important to know the classification of the contaminated water you are dealing with when it comes to water restoration in Kennesaw. Knowing the classification allows SERVPRO professionals to choose the proper course of action to restore your property to preloss condition.

Classification of Contaminated Water   

  • Category One (CAT1) is the least harmful. Thought of as clean water, or water that doesn’t pose health concerns or threats to humans. This damage affects only part of a room, with materials that include particle board, plywood, structural wood, vinyl composition tile, and concrete. Often caused by broken or leaking appliances or sinks.
  • Category Two (CAT2) is often referred to as greywater and may cause sickness if ingested due to microorganisms. Has a fast rate of evaporation. This faster rate means that carpets and cushions are damaged. The seepage of water up a wall is less than 24 inches, and moisture is held within structural materials. Often caused by broken toilets, sump pumps, and HVAC drainage lines.
  • Category Three (CAT3) is commonly known as “blackwater” and is unsanitary due to bacteria and other organisms that can cause sickness and other health issues. Has the fastest rate of evaporation. Damage may come from faulty sprinklers or other ceiling sources that can soak the walls, furniture, carpets, ceilings and the subfloor. A wide-spread water event.
  • Category Four (CAT4) requires special water restoration and removal treatment. This classification affects flooring, plaster, stone, brick, crawlspaces, and concrete. 

Pipe Leak - A pipe leak in the basement can cause an untold amount of water damage depending on what type of pipe is leaking. Does the pipe have constant water flowing through it or is a drain line that carries water to the sewer? Pipes with constant water pressure tend to spray water non-stop until the water is shut off or the leak is repaired. If the leak is not detected quickly, water will accumulate and saturate porous materials like sheetrock, flooring and other textiles like furniture. In most cases, walls and flooring are able to be dried to IICRC S500 Standards using air-movers, low grain refrigerant dehumidifiers (LGR dehumidifiers), with minimal demolition required. When drainage lines or pipes leak there is often less water involved, but the water is most likely highly contaminated. This type of water damage would be categorized as CAT3 water damage, meaning that special care will need to be taken to prevent mold growth and contamination of on affected areas. Furniture and carpeting will need to be removed and disposed of properly. Hardwoods, carpeting, and any other flooring will also need to be removed. Sheetrock can be mitigated by performing a “flood cut” around the base of the wall in any area affected by the water damage. Any materials that came in contact with the CAT 3 water will need to be evaluated for restoration and will most likely have to be replaced.

Toilet Leaks / Sewage Backup - Toilet leaks and sewage backup probably seem very similar to the untrained eye, but the treatment protocols can vary greatly. Sewage backups typically contains “greywater”, “blackwater”, and even human waste. All sewage jobs are categorized no lower than a CAT3 water damage, but not every toilet leak is categorized as CAT3 water damage. A good way of determining if your toilet leaking CAT3 water is to determine what part of the toilet the leak is coming from. If the leak is coming from beyond the toilet trap (the bowl, the base, or from the inner workings of the toilet) then it is most likely CAT3 water you are dealing with. If the leak is coming from the toilet supply line, then there is a good chance that the water would be considered CAT1 water damage because the leak originated from a potable water source. 

The cleanup procedures for CAT1 typically involve minimal demolition and textiles like carpeting, hardwood floors, furniture, and other textiles have a greater likelihood of being dried, cleaned, and restored to preloss condition. Typically technicians will extract standing water and water from saturated carpeting, treating the areas with antimicrobial professional cleaning products. Air-movers can then be placed in the affected area(s) along with LGR dehumidifiers. Once dry, surfaces in the affected area are given a final cleaning using SERVPRO’s proprietary professional cleaning products and antimicrobial treatments to prevent future mold growth.

CAT3 water damage tend to be a little bit more involved restoration process due to its hazardous nature and requires additional precautions. The first step is to extract any standing water and water from saturated carpeting. Then the demolition phase will begin. This step requires that anything that came in contact with contaminated water be removed, be it drywall, flooring, or furniture. Once demo is completed the entire area is cleaned using professional antimicrobial cleaning products. Drying and air filtration equipment can be placed in the affected area until the structure is dry to IICRC standards

Weather Events, Floods, and Storms - When we respond to water damage that occurs due to weather events like heavy rains, floods, and high winds we are dealing with water damage that originates from outside the home or business. Water that makes it way inside the structure of a building is commonly referred to as “intrusive water”. Water that originates from outside your home or business is also categorized as CAT3 water, due to the likelihood of it carrying heavy metals, bacterial/biological agents, and microorganisms which are hazardous to your health. Materials like drywall, vinyl floors, carpeting, and furniture that come in contact with this type of water will need to be removed or assessed for restoration by a trained professional. If not handled properly or left untreated, areas damaged by CAT3 water or “intrusive water” can develop mold growth very easily.  

Storm and Flood damage can originate from many places like doorways, along window seals, rooflines, and even the foundation. In major flooding events, water levels can rise in floodplains or flood zones putting homes and businesses a major risk of water damage. Flooding events typically affect large swaths of the community and whole cities, like the floods in Nashville, TN or Joplin, MO. Floods even affect large portions of states like the floods in LouisianaMississippi, Alabama and Georgia. Storms are typically thought of as more isolated events like when a tree falls on a house or high winds damage damage siding or shingles. 

Landscaping Grading and Drainage Issues - Rainfall can also trigger events that exacerbate underlying issues with the structure or design of the building. Like when rainfall overwhelms drainage systems like gutters, drainage ditches, floor drains, or sump-pumps. Water damage caused by landscape grading or drainage issues refer to issues stemming from the topography of the land that the structure is built on or inadequate drainage systems put in place to shed water safely. Issues can be naturally occurring, like building a home in or near a floodplain, or they can also be man-made, like when gutters get clogged with leaves causing rainwater to pool and penetrate a building. An example of naturally occurring issues would be when a home is built near the base of a hill or in a valley. Rainwater that falls on the hillsides runs down the hill and comes to rest at the lowest point causing pools of water to from near the base of the hill, water to intrude into the structure,and damaging to the property. An example of man-made issues include poorly planned property landscape grading, poorly planned structural additions to the property, poor maintenance and/or installation of drainage systems, or removal of trees/shrubbery or other ground coverings that cause erosion issues.

Call SERVPRO of Marietta West (770)428-5467 today and let us truly make it “Like it never even happened,” with our construction!

Emergency Building Services

When your home has been damaged by a storm or water, the immediate concern may include temporary protective measures to prevent additional damages, like placing a roof tarp. Learn more about our Building Services.

  •  Board-Up
  •  Roof Tarp
  •  Temporary Fencing
  •  Move-Out / Pack-Out
  •  Temporary Warehouse Space

Repairs and Minor Building Services

The following building and repair services may be necessary to restore your home to pre-water damage condition. 

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Building Services and Reconstruction

SERVPRO of Marietta West can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring the building back to full functionality.

Be Safe While Celebrating this Holiday Season in Marietta Ga

11/20/2019 (Permalink)

SERVPRO van responding to customer call No one likes being left wondering and waiting, especially when comes to fire restoration and cleanup. Call SERVPRO of Marietta West today!

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the The National Fire Protection Association (NFPA), cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never Leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

The “PASS” Method of Extinguishing a Fire

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. Check out our previous blog “Smoke Alarms Save Marietta Lives” to learn more about the different classes of fire extinguishers and type of fire each are designed to extinguish.

SERVPRO of Marietta West wishes you a safe and happy Thanksgiving and holiday season.

Don't Let A Fire Ruin Your Holiday Season

11/6/2019 (Permalink)

kitchen stove fire flame up SERVPRO of Marietta West is open 24/7 and during all major holidays. We can be at your home or business with in an hour in most cases!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your local SERVPRO of Marietta West professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at your locally owned SERVPRO of Marietta West a call (770) 428-5467. We will help make it  “Like it never even happened.”

Choosing the Appropriate Fire Extinguisher

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional fire fighters before you attempt to control a fire on your own.

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oil, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

Have a Safe Turkey Fry This Thanksgiving

11/5/2019 (Permalink)

Happy Thanksgiving from SERVPRO From our family to yours, we wish you a joyous and safe holiday season!

5 Dangers of Deep Frying a Turkey

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
  • An over-filled cooking pot can cause cooking oil to spill or spatter when the turkey is placed in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

*from our friends over at The US Fire Administration

If your property suffers damage due to fire or smoke call SERVPRO of Marietta West (770)428-5467 

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO of Marietta West professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of Marietta West technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your locally owned SERVPRO of Marietta West professionals to focus on saving your precious items.

SERVPRO of East Cobb professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke Damage:

  • Wet Smoke - (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue - (Produced by evaporation of materials rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot - (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of Marietta West professionals can, in most cases, restore the contents and structure quickly.
  • Other Types - (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Being Prepared Makes Sense

10/15/2019 (Permalink)

SERVPRO disaster recovery team trailer SERVPRO of Marietta West is ready for any size disaster and can make it "Like it never even happened!"

The likelihood that you, your business, and your family will survive a house fire depends as much on having a working smoke detector and an exit strategy as it does calling on a well-trained fire department. The same is true for surviving a terrorist attack or any other emergency disaster situation. We must have the tools and plans to make it on our own, at least for a period of time, no matter where we are when a disaster strikes. Just like having a working smoke detector, preparing for the unexpected makes sense. Prepare now!

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Marietta West as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valves locations, priority areas, and priority contact information.

Organize a Kit of Emergency Supplies

Be prepared to improvise and use what you have on hand to make it on your own for at least three days, or maybe even longer. While there are many things that might make you more comfortable, think first about planning to have fresh water, food, and clean air. Plan for a gallon of water per person per day for drinking and sanitation. Also include a three-day supply of non-perishable foods that are easy to store and prepare, such as protein bars, dried fruit, or canned foods. If you live or work in a cold weather climate, consider including warm clothes and a sleeping bag in your emergency kit as well. Some potential terrorist attacks could send tiny microscopic particles into the air. Many of these materials can only hurt you if they get into your body, so think about creating a barrier between yourself and any contamination. It’s smart to pack something to cover your mouth and nose, such as two or three layers of a cotton t-shirt, handkerchief or towel, or a filtered mask. It is also recommended that you include duct tape and heavyweight garbage bags in your emergency kit that can be used to seal windows and doors to create a barrier between yourself and any contamination on the other side.

Make a Plan for What You Will Do in an Emergency Situation

Plan in advance what you will do, and be prepared to assess the situation when the time comes. Whether a disaster strikes in your home or place of business, consider developing a communication plan so you have a way to contact family members or co-workers. Be sure each person knows the plan and review it ahead of time. Depending on your circumstances and the nature of the disaster, the first important decision you will need to determine is whether you should stay put or evacuate. It is recommended that you have a plan in place for both possibilities.

Be Informed About What Might Happen

Some of the things you can do to prepare for the unexpected are the same for both a natural or man-made emergency. By beginning the process of learning about specific threats relative to where you work or live, you are preparing yourself to react in an emergency. Be prepared to adapt this information to your personal circumstances, and make every effort to follow instructions received from authorities on the scene. With simple preparations, you can be ready for the unexpected.

For more information on better preparing your business for an emergency, check out our previous blog, “Commercial Emergency Ready Plan - Free, Quick, & Easy!

Smoke Alarms Save Marietta Lives

10/14/2019 (Permalink)

FEMA advises replacement of smoke alarms ever 10 years Smoke detectors can be your last line of defense against home fires. Make sure that your home has fully operational smoke alarms!

Smoke alarms save lives when properly installed and maintained according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your states requirements (GA state requirements)or contact your locals Fire Marshal to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need hep installing, testing or changing batteries in you smoke alarms contact your local Cobb County Fire Department, an electrician or the American Red Cross. Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of Marietta West!

When fire or water damage puts the things that matter most on the line, you need the very best help on the line, as well. That's why knowing the easiest ways to contact SERVPRO of Marietta West is so important. Just go to or call (770) 428-5467 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000, be ready for the worst, with the very best. SERVPRO of Marietta West your trusted local SERVPRO franchise.

Take a look at some of our before and after fire restoration images, or check us out on Youtube