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SERVPRO of Marietta West's Biohazard, Vandalism & Crime Scene Cleanup Services

1/6/2021 (Permalink)

Crime Scene & Biohazard Cleanup SERVPRO of Marietta West is here 24/7 to help in your time of need.

A few decades ago, crime scene cleanup businesses were nearly non-existent. The business of cleaning up crime scenes, bodily fluids and even accidental deaths require much more than rubber gloves and a few cleaning products. SERVPRO of Marietta West helps people going through the worst time of their lives nearly every single day of the week, whether it is water damage mitigation, fire damage restoration, proactive coronavirus cleanings, or crime scene and biohazard cleanup. Helping people in distress and grieving families accounts for a very large part of our job. Our restoration and cleaning professionals are trained in both the practical side and the emotional side of restoring your property to preloss condition.   

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Marietta West offers fast and reliable biohazard, vandalism, and crime scene cleanup and remediation services to residential and commercial property owners. Our team holds multiple certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the Environmental Protection Agency (EPA) like: ASD - Applied Structural Drying Technicians, WRT - Water Damage Restoration Technicians, RRP - Lead-Based Paint Activities and Renovation, IICRC Certified Firm, and ECTP - Employee Certification Training Program. If you have suffered water, fire, mold or biohazard related loss, call SERVPRO of Marietta West today, or click here and one of our team members will reach out to you. We offer round the clock service and can be at your door within a couple hours of your call in most cases. When disaster strikes SERVPRO of Marietta West is here to help.

Biohazard Remediation & Cleanup

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments. SERVPRO of Marietta West is trained to safely and effectively remove hazardous biological substances and prepare waste for property disposal according to OSHA, EPA, and state and local health regulations. SERVPRO of Marietta West helps turn unsafe environments into clean, safe homes and businesses. SERVPRO of Marietta West can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Vandalism
  • Crime Scene Residues
  • Arson
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation & Remediation

Bloodborne Pathogens

SERVPRO of Marietta West’s team removes and disposes of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Marietta West professionals thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO of Marietta West professionals follow applicable federal and state guidelines to clean all surfaces.

Arson & Vandalism

SERVPRO of Marietta West’s team of restoration specialists are recognized as leaders at helping property owners recover quickly and safely from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including:

  • Graffiti
  • Egg
  • Spoiled Foods
  • Human & Animal Waste

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits-these damages also introduce harmful microorganisms into a structure. SERVPRO of Marietta West’s team of restoration professionals can remove the sewage, contaminants, and moisture, disinfecting as they clean. We help ensure the structure is cleaned, disinfected, and deodorized.

Call SERVPRO of Marietta West today! - (770) 428-5467

  • 24/7/365 Emergency Services
  • Over 1,700 SERVPRO Franchises serving North America since 1967
  • Restore vs. Replace
  • Locally Owned & Operated
  • Commercial & Residential 

Customer Testimonials

Sheila K. of Kennesaw, GA - “Great service! Quick response time! Professional office staff! Employees were extremely help during a difficult time. Great service!”

Matt of Hiram, GA - “SERVPRO of Marietta West is the best! Wouldn’t trust anyone else as my clean up crew! Thanks for the great customer service and great work!”

Karen of Marietta, GA - “Thanks to Bryan Davis and Carl Sylvester for all the hard work they did to get the clean up process started following my hot water disaster. They arrived shortly after I contacted them, they were very friendly and professional explaining all they would be doing. They did an excellent job, Sean Walsh came on day two and assessed how well things were responding to all the measures they had taken and explained his concerns; Also professional and friendly. Would definitely recommend SERVPRO and their excellent staff to help when water situations happen. Thanks again!”

Additional Positive Online Customer Reviews


*If you have enjoyed this blog and want additional information or would like to read some of our previous Restoration Blog post check out the following links: “SERVPRO of Marietta West is Here to Help During This Time of Need”; “Why Hire a Professional Water Restoration Company?"; “What Kennesaw Customers Can Expect When They Call SERVPRO of Marietta West”; “How Farmers Insurance Agents Benefit by Referring SERVPRO of Marietta West”; “Why SERVPRO of Marietta West

Christmas Fire Safety Tips for Your Marietta Home

12/24/2020 (Permalink)

SERVPRO of Marietta West Christmas fire safety tips SERVPRO of Marietta West wishes you and your family a very merry and safe Christmas and holiday season!

The Christmas season just would not be the same without shimmery, sparkly lights illuminating homes making everything shiny and bright. When it comes to fire prevention and protection safety is not something we can take for granted. US fire departments responded to an average 770 home structure fires per year that began with Christmas decorations. A live Christmas tree burn conducted by the US Consumer Product Safety Commission (CPSC) shows just how quickly a dried Christmas tree burns with flashover occurring in less than one minute as compared to a well-watered tree, which burns at a much slower rate.

Keep your holiday merry and bright by making fire safety a priority during this holiday season. When planning and implementing your lighting design keep these holiday safety tips in mind to help you reduce the risk of property damage, injury or even death.   

Fire Safety Tips for the Christmas Season

  • Before plugging in a set of lights examine the cord for damage. Throw away any worn out or damaged sets of lights.
  • Never overload a circuit. Too many decorations and lights can overload electrical outlets and can cause a fire.
  • Turn off lights and decorations before leaving the house or going to bed.
  • Keep your tree hydrated. Once a tree is dry, it can catch fire easily. Dried out trees should be discarded.
  • Inspect and dispose of any damage decorations.
  • Decorations are temporary, remove them after the holidays.
  • Avoid using candles when possible. Consider using battery-operated candles in place of traditional candles. 

When an unavoidable circumstance like fire damage happens SERVPRO of Marietta West can provide a timely response. We pride ourselves in making fire damage “Like it never even happened.” SERVPRO of Marietta West restoration professionals offer mitigation services ranging from fire, smoke, soot removal, content cleaning and restoration. We are available 24 hours a day, 365 days a year to help you regain control quickly. With the industry approved training to employ rapid response, the utmost professionalism, cutting edge-technology and open communication, we strive to restore not only the home but the consumers peace of mind as well.

Customer Reviews and Testimonials

Mrs. Kirkland of Douglasville, GA - Alvin did a great job! I would recommend SERVPRO of Marietta West to anyone who needs water damage restoration.”

James U. of Marietta, GA - “I want to thank SERVPRO of Marietta West for coming out to my home so quickly. Dustin was kind and courteous. He listened to the issue and know what to do. Dustin gave me expert advice as to how he would treat the situation. Really great service as I would use SERVPRO Marietta West again and refer my neighbors as well!”

Joshua of Powder Springs, GA - “Very professional, the group of guys that came to my home made me feel as comfortable as possible during a terrible situation. Handled the flood in my home like the pro’s that they are!”

More Customer Online Reviews and Endorsements

*Check out some of our previous related Fire Restoration Blogs: “Fire Extinguisher Cleanup in Marietta, GA”; “Overview of SERVPRO of Marietta West's Fire Restoration Services”; “Removing Smoke and Nicotine Odors from your Cobb County Home”; “SERVPRO's Fire, Soot, and Smoke Cleaning Process For Your Marietta Home”; “How to Handle a Fire Loss in Kennesaw GA

SERVPRO of Marietta West's Cutting-Edge Drying & Restoration Equipment

12/7/2020 (Permalink)

SEVPRO of Marietta West cutting-edge drying and restoration equipment SERVPRO of Marietta West is open 24/7. Give us a call today and let us make your water damage claim "Like it never even happened."

Ask any skilled tradesman or tradeswoman if having the right equipment for the job is important and you will get the same answer. Yes, it’s very important to have the proper equipment to fulfill any skilled trade project. The water restoration trade is no different. Having the proper equipment will help ensure that your projects are completed efficiently, safely, and in a cost and time effective manner. SERVPRO of Marietta West has outfitted every technician and restoration specialist with cutting edge drying equipment and has trained them on the use and operation of said equipment.

Properly training your personnel on use and operation of specialized equipment goes hand-in-hand with having the proper equipment. That's why all SERVPRO technicians initially undergo a 15-day hands-on course which is the foundation of the SERVPRO training program. They also receive ongoing training and certification from the IICRC.

*The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Air Moving Equipment: 

  • Traditional Centrifugal Air Movers - Traditional centrifugal air movers or “snail fans” as they are commonly referred to, have been used to perform restorative drying for many years and are commonly used on both commercial and residential restoration projects. These air movers provide excellent airflow and high static pressure with low amp draw, making it possible to power several of these air movers on a single 15-amp household circuit. Traditional air movers tend to be on the bulky side, standing about a foot and a half tall by a foot and a half wide, but provide ample drying power to evaporate moisture from building materials and contents.
  • Low Profile Air Movers - Low profile air movers are often referred to as “fans”, but they are so much more than your typical house fan. These air movers deliver high velocity airflow over a large area, maximizing airflow and accelerating evaporation of moisture from building materials for restorative drying. These pieces of equipment utilize an impeller fan to produce a wide, focused airflow path for fast, consistent drying across water damage surfaces and materials. This type of air movers is typically square shaped and stands less than a half foot tall. This makes them easy to stack on top of one another for transport and quick deployment on the job site. Oftentimes technicians will strategically place several of these units together in a room or water damaged space to create centrifugal air movement to facilitate the drying process and evaporate moisture quickly and safely. 
  • Axial Air Movers - Axial air movers are specially designed to help accelerate the drying of a buildings structure and contents. These types of air movers are highly directional and are extremely effective in many drying applications and scenarios, making them ideal in commercial or residential settings to accelerate the drying of carpets, walls, and hard floor surfaces. When placed on flooring upright at a 12° angle these air movers maximize laminar airflow along the floor in front of the unit. They can also be placed face down to direct airflow down at the floor for focused spot drying. The versatility of these units make them very effective and efficient pieces of drying equipment.

Dehumidification Equipment: 

  • Low Gain Refrigerant Dehumidifiers - Low grain refrigerant dehumidifiers are often referred to as LRG dehumidifiers and vary greatly in size, shape, and drying capabilities. Some LGR dehumidifiers are designed to fit into tight spaces like crawlspaces that may have limited height clearances, while others are optimized to dehumidify large rooms or drying chambers. These types of dehumidifiers precool incoming air by passing it over cold evaporator coils which separates most of the moisture from the air. The resulting “dry” air is then exhausted from the machine capable of absorbing more moisture from surrounding water damage materials. These types of dehumidifiers can quickly and easily be set up to dry a given space simply by placing them in the room, plugging them into a standard wall outlet, and running the onboard water condensation discharge hose to a suitable drain point (tub, sink, or sewer line). LGR dehumidifiers can be used in many drying scenarios and are primarily utilized on residential water restoration projects, but can also be strategically used in commercial drying and restoration projects.
  • Desiccant Equipment - Desiccant dehumidifiers are used to remove moisture from water saturated air during many commercial drying applications because they are capable of moving and drying large volumes of air. They come in all sizes that vary from that of a mini-refrigerator to the size of a tractor-trailer. Desiccant dehumidifiers dry air by passing the water saturated air through a silica drying chamber or filter, where the moisture in the air is absorbed by the silica and the newly dry air is discharged through duct work into areas where restoration drying is taking place. Desiccate dehumidifiers are favored in commercial application due to their scalability and high capacity for drying.  

Water Extraction Equipment: 

  • Portable & Truck Mounted Extractors: Both portable and truck mounted extractors are powerful pieces of equipment that utilize vacuum suction to extract both standing water and water from saturated materials like carpeting or other porous materials. 
    • Portable Extractors - Portable extractors are typically a little smaller but taller than a shopping cart that you would use at a department store or grocery store. These pieces of equipment are portable because they are on wheels and are able to be easily maneuvered for quick deployment and can reach remote or hard to reach areas. They can be very useful in removing water from residential claims and commercial restoration projects.
    • Truck Mounted Extractors - Truck mounted extractors are large, high powered vacuum systems that are built into our service vehicles. They utilized a system of 3 inch hoses to suck up standing water and extract water from saturated carpets and other porous materials. Because of their high flow rate and powerful suction  these units are ideal for large commercial jobs but can also be utilized on residential restoration projects.
  • High-Flow Trash Pumps - High flow trash pumps come in handy on storm or flood related claims because of their ability to extract water with leaves, dirt and other types of debris that could clog and foul other extraction methods. This type of water extraction equipment is typically used when more than a few inches of water need to be removed because of their high flow rate. High flow trash pumps often find usage in crawl spaces and basements that have been flooded with a significant amount of water and are used on both commercial and residential restoration projects.
  • Submersible Pumps - Submersible pumps are sometimes more commonly referred to as sump pumps. These types of pumps can move a fair amount of water but in most cases not near as quickly as the aforementioned high-flow trash pumps. Most of these types of pumps are left on site to continually remove water from an area that routinely floods and have a float feature that will turn the pump on and off as needed to extract water. These pumps are great for crawl spaces and basements that have a tendency to re-flood because of their automatic on-off float feature. They can be used on both residential and commercial restoration projects depending on the circumstances.
  • Floor Drying Systems - Floor drying systems are highly specialized pieces of restoration equipment that utilize a series of floor mats and hoses with a vacuum system to extract trapped moisture from hardwood floors quickly and safely. They are great for saving hardwood floors after water damage, and can sometimes prevent or correct warped or bowed hardwood floors in both commercial and residential restoration projects.
  • Cavity Drying Equipment - Cavity drying equipment is used when water is trapped in wall or floor cavities. Holes are drilled in the affected area and hoses are inserted that will circulate warm dry air throughout the cavity so that drying can take place with minimal damage to the building material. These units are typically used in tandem with other air movers and dehumidifiers as part of cohesive drying plan and are commonly used on both commercial and residential restoration projects.

24/7 Emergency Restoration & Mitigation Services

SERVPRO of Marietta West is available 24-hours a day, each and every day, even during major holidays. Give us a call at (770) 428-5467 or visit www.SERVPROmariettawest.com for more information. If you would like one of our loss coordinators to contact you you can click here and one of our trained professionals will reach out to you as soon as possible. Our highly trained water, fire and mold restoration technicians are IICRC certified and maintain their mitigation and restoration skills with continued education classes. We are proud to have served the Marietta and Kennesaw area for over 15 years and are here to help our Cobb County community when disaster strikes.

How Farmers Insurance Agents Benefit by Referring SERVPRO of Marietta West

12/1/2020 (Permalink)

SERVPRO of Marietta West can help you with your Farmers Insurance water, fire, or mold damage claim Let SERVPRO of Marietta West help you with your Farmers Insurance water or fire damage claim. We can make any disaster "Like it never even happened."

SERVPRO of Marietta West is a preferred service provider for most major insurance providers and has a great working relationship with our local agents. Take Farmers Insurance for example. SERVPRO’s corporate office recognized that Farmers Insurance is one of the leading insurance providers in the country. They also recognized that almost every franchise nationwide had performed numerous restoration projects for customers insured by Farmers. From water mitigation claims to fire restoration claims and even mold remediation claims, SERVPRO franchises were handling a large number of these projects for customers that had insured their property with Farmers. So SERVPRO’s corporate office and Farmers’ corporate office got together to set some expectations and standards, which ensure that every Farmers’ customer receives the same industry leading services when they call a locally owned SERVPRO franchise to perform restoration services. This benefits all parties involved; Farmers’ agents, Farmers Insurance customers, and locally owned SERVPRO franchises like SERVPRO of Marietta West. Farmers Agents have a reliable restoration company they can confidently refer to their clients when water damage happens to the properties they insure; Farmers Insurance clients can rest easy knowing that a reputable and thorough restoration company like SERVPRO is on the job and can make any type of disaster “Like it never even happened.” And SERVPRO franchises benefit from having a reliable source of restoration projects. Establishing this partnership was a WIN-WIN-WIN!

Advantages for Farmers Insurance Agents

Customer Services

  • Benefit: SERVPRO of Marietta West will handle each job according to the highest professional standards, interacting with customers in a professional manner providing excellent customer services.
  • What We Do: The science of restoration can be a complicated issue, but SERVPRO of Marietta West has the equipment, technology, training, and customer diplomacy for any size disaster.

Customer Retention

  • Benefit: Satisfied customers translate to a higher rate of policy retention and renewals.
  • What We Do: We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. SERVPRO of Marietta West also produces the correct claim documentation for fast claim processing.

Additional Product Sales

  • Benefit: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to additional insurance products and options.
  • What We Do: If a large-scale disaster or storm strikes, the SERVPRO of Marietta West has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

Limited Warranty - Two Years Labor / One Year Materials

  • Benefit: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional cost for up to two years.
  • What We Do: We warranty for two years the workmanship of the emergency mitigation service or restoration work performed. We warranty for one year that all materials furnished by us will be new, of good quality and free from defects.

If your property suffers water, mold, or fire damage and you’ve chosen to insure your property with Farmers Insurance, you’ve already made one smart decision insuring your property with one of the leaving home insurance providers in the nation. Make sure that your next decision is equally as smart by choosing one of the restoration industries leading companies like SERVPRO of Marietta West. 

24/7 Emergency Restoration & Mitigation Services

SERVPRO of Marietta West is available 24-hours a day, each and every day, even during major holidays. Give us a call at (770) 428-5467 or visit www.SERVPROmariettawest.com for more information. Our highly trained water, fire and mold restoration technicians are IICRC certified and maintain their mitigation and restoration skills with continued education classes. We are proud to have served the Marietta and Kennesaw area for over 15 years and are here to help our Cobb County community when disaster strikes.

SERVPRO of Marietta West 2020 Thanksgiving Restoration Newsline Contest

11/2/2020 (Permalink)

SERVPRO of Marietta West's Thanksgiving Restoration Newsline Contest Read this blog and head on over to SERVPRO of Marietta West's Facebook page for a chance to win a FREE Honey Baked Ham!

SERVPRO of Marietta West would like to announce our 2020 Thanksgiving Restoration Newsline Contest! This contest was created to help educate the Marietta and Kennesaw communities on the perils of home fires, and what you can do to help prevent both residential and commercial structure fires. One lucky participant will win a FREE Honey Baked Ham courtesy of SERVPRO of Marietta West.

CONTEST RULES:

  • Comment on the SERVPRO of Marietta West 2020 Thanksgiving Restoration Newline Contest post with the answers to following questions (this post will be pinned to the top of our page for your convenience or click here for a direct link).
    • What is the leading cause of residential fires?
    • On average, how many structural home fires occur every year?
    • Who can restore your home or business to preloss condition once the fire has been extinguished and smoke has cleared?
  • Tune in for our Facebook Live drawing to see if you’ve won!

2020 Thanksgiving Restoration Newsline

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared. After the first wave of heroes have rescued the property, Let SERVPRO of Marietta West help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires:

  • Most home fires and fire casualties result from five causes:
    • Cooking
    • Heating
    • Electrical distribution & lighting equipment
    • Intentional fire setting
    • Smoking materials
  • More than one-quarter (27%) of reported fires occur in homes within the last year.
  • Even worse, 79% of fire-related deaths were caused by home fires.
  • On average, U.S. Fire departments respond to an estimated average of 354,400 home structure fires per year, resulting in $6.9 billion in direct property damage.

If the unthinkable happens and a fire strikes your home or business, give the experts at SERVPRO of Marietta West a call at (770) 428-5467 or visit SERVPROmariettawest.com for more information. We will help make it “Like it never even happened.”

Using a Portable Fire Extinguisher

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS.

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, Extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. Refer to the next section of this blog to learn more about the different classes of fire extinguishers and the types of fire each are designed to extinguish.

Choosing the Appropriate Class of Fire Extinguisher

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories and commercial applications.
  • Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

*If you’ve enjoyed this blog feel free to check out some of SERVPRO of Marietta West’s Previous Restoration Blogs: ”Fire Extinguisher Cleanup in Marietta, GA”; “Overview of SERVPRO of Marietta West's Fire Restoration Services”; “Four Steps to Take Immediately After a Marietta or Kennesaw Home Fire”; “SERVPRO of Marietta West: What to Do Until Help Arrives - Fire Damage”; “Have a Safe Turkey Fry This Thanksgiving

Fire Extinguisher Cleanup in Marietta, GA

10/7/2020 (Permalink)

SERVPRO of Marietta West Fire Extinguisher Cleanup SERVPRO of Marietta West is here to help after your home or business suffer a fire loss. Let us make your fire damage "Like it never even happened."

So you’ve just used your fire extinguisher to extinguish a small fire in your kitchen that started when you lost track of time cooking dinner. While you are grateful that the fire is out, now you wonder what you should do to clean up the gigantic mess left behind? The amount of permanent damage from the fire is minimal, but there are signs of fire damage in the form of scorch marks above the oven. Also, there is fire suppressant powder everywhere. It’s in and around the oven where the fire extinguisher put out the oven fire, and there is a thin layer of dust settling on the surfaces in the room. There is an overwhelming and pervasive smoke smell throughout your entire home and the air is thick with fire suppressant powder. It’s time to call the industry leaders...SERVPRO of Marietta West. We are the fire restoration professionals that can make any size fire damage “Like it never even happened.”

SERVPRO’s Standard Protocol for Fire Extinguisher Cleanup

Technicians will don appropriate personal protective equipment (PPE). Cleaning up fire retardant discharged from a fire extinguisher requires PPE like goggles, rubber gloves, and a respirator or dust mask to minimize exposure to hazards during the cleaning process. They will clean the affected area using high-efficiency particulate air (HEPA) filtered vacuums and SERVPRO’s proprietary cleaning products like SERVPRO Orange Plus, Wall and All Surface Cleaner, Bright-N-Neutral Cleaner and disinfectants like Sporiciden or SERVPROxide to sanitize.

How to Cleanup After a Fire Extinguisher is Discharged…

*SERVPRO of Marietta West advises all homeowners faced with fire damage to their home or business to work with a reputable, licensed, and insured restoration company that they trust to complete any restoration project or repairs to their property.

Dry Powder Fire Extinguisher (most common)

Non-Porous Surfaces

  • First vacuum up all the dry powder using a HEPA filtered vacuum.
  • Then use a professional cleaning solution, like one found in SERVPRO’s line of proprietary cleaning products, to wet clean the affected surface (use cleaning products as directed by manufacturer or according to product label).
  • After wet cleaning use clean clear water on a damp clean towel or cleaning cloth to gently remove any residual cleaning product residue.
  • Finally, Sporiciden or SERVPROxide can be used to sanitize the affected area (if the area is utilized for food prep, an appropriate food-grade sanitizer should be used to sanitize the food prep area).

Porous Surfaces

  • Vacuum thoroughly to remove as much of the dry powder material as possible using HEPA filtered vacuum.
    • You may need to beat the surface with a small handle to get the dust to the top of the surface.
    • DO NOT work the vacuum back and forth across the area. This will push the dust further into the surface making the area harder to clean.
  • Then use a professional cleaning solution, like one found in SERVPRO’s line of proprietary cleaning products, to wet clean the affected surface (use cleaning products as directed by manufacturer or according to product label).
  • After wet cleaning use clean clear water on a damp clean towel or cleaning cloth to gently remove any residual cleaning product residue.
  • Finally, Sporiciden or SERVPROxide can be used to sanitize the affected area (if the area is utilized for food prep, an appropriate food-grade sanitizer should be used to sanitize the food prep area).

Wet Chemical Fire Extinguisher (less common)

  • First remove all excess liquid using wet-vac and towels to dry the affected area.
  • Then use a professional cleaning solution, like one found in SERVPRO’s line of proprietary cleaning products, to wet clean the affected surface (use cleaning products as directed by manufacturer or according to product label).
  • After wet cleaning use clean clear water on a damp clean towel or cleaning cloth to gently remove any residual cleaning product residue.
  • Finally, Sporiciden or SERVPROxide can be used to sanitize the affected area (if the area is utilized for food prep, an appropriate food-grade sanitizer should be used to sanitize the food prep area).

*Important Notice: Dispose of all food, cooking grease or ingestible items that may have come into contact with the fire extinguisher chemicals. 

If your home or business has recently suffered fire damage call SERVPRO of Marietta West at (770) 428-5467 or you can click here and one of our loss coordinators will reach out to you as soon as possible. SERVPRO of Marietta West is here to help 24-hours a day, seven days a week and offers fire restoration services like fire cleanup, contents restoration, emergency tarping and boardup service to secure your property after a fire. Let SERVPRO of Marietta West make your property fire “Like it never even happened.”

For more Fire Damage Tips check out our previous Fire Restoration Blogs: ”Four Steps to Take Immediately After a Marietta or Kennesaw Home Fire”; “SERVPRO of Marietta West: What to Do Until Help Arrives - Fire Damage”; “Removing Smoke and Nicotine Odors from your Cobb County Home”; “SERVPRO's Fire, Soot, and Smoke Cleaning Process For Your Marietta Home”; “Making Your Marietta Home Whole Again After a Fire

SERVPRO of Marietta West Commercial Cleaning and Restoration Services

10/6/2020 (Permalink)

SERVPRO of Marietta West Commercial Restoration Services SERVPRO of Marietta West offers 24/7 emergency services is help your commercial facility or business recover after a water, mold, or fire loss.

SERVPRO of Marietta West knows how important appearance, cleanliness, and productivity of your business is to consumers and employees. SERVPRO of Marietta West has the experience and tools to make your business look and feel as good as it is. SERVPRO of Marietta West offers several services for your commercial office from maintenance cleaning to restoration and restoration to reconstruction.

SERVPRO of Marietta West offers commercial cleaning services that includes odor removal, deep cleaning of carpets, and normal dirt and grime clean up. SERVPRO also offers Covid 19 certified cleanings to help keep customers and employees healthy. With over 40 years experience and award winning training, SERVPRO of Marietta West is sure to keep your place of business looking and smelling its best! 

SERVPRO of Marietta West specializes in Disaster recovery. Whether your business was affected by Water, Mold, Fire or Storm damage, SERVPRO of Marietta West can help make it "Like it never even happened." With 24 hour service, 365 days a year, SERVPRO of Marietta West will immediately respond to your emergency. Commercial Buildings face unique challenges that SERVPRO of Marietta West is prepared to handle. SERVPRO understands the importance of getting your business back up and running. If you experience a disaster you can be confident SERVPRO of Marietta West will be faster to any size disaster. 

SERVPRO Of Marietta West also specializes in reconstruction after a disaster occurs. Sometimes demolition is necessary if a disaster strikes. Once demolition, cleaning, and/or drying services are completed, SERVPRO of Marietta West can repair your building back to preloss condition. A highly trained construction manager will consult with the owner of the building, create a scope of work and bring samples onsite for the convenience of our customer. Check out some of SERVPRO of Marietta West Commercial Restoration Projects and Before and After Commercial Restoration Images.

Other specialty services SERVPRO of Marietta West provides includes, duct cleanings, biohazard cleanup, carpet and upholstery cleaning, document restoration, dehumidification, odor removal, trauma and crime scene cleanup, vandalism cleanup and electronic restoration. 

Call SERVPRO of Marietta West for all your commercial cleaning and restoration needs - (770) 428-5467

Make Sure Your Marietta Business is Ready for Whatever Happens

10/6/2020 (Permalink)

SERVPRO Marietta West is here to help commercial businesses; two men shaking hands Ask us about completing a free Emergency Ready Plan for your facility. Give SERVPRO of Marietta West a call today!

Storms and floods can happen unexpectedly causing damages to your commercial property as well as bring up safety concerns to your employees and customers. Emergency plans are very important in case a storm event happens during business hours as well as after hours. Let's take a look at some safety tips that will help keep you, your employees and customers safe. 

  • Emergency Ready Kit

    Emergency ready kits should be kept at reach in case of an emergency. There is a great possibility power could go out so you want to make sure you know exactly where your emergency kit is located. An emergency ready kit should include:

    • Bottled Water
    • Flashlight
    • Radio with Batteries
    • Cell phone battery backup
    • First aid Kit
    • Emergency contact numbers
    • Non Perishable snacks
  • Emergency Ready Kit

    Every commercial building should have an emergency plan that includes where to go for safety in case of a bad weather event. These areas are typically inside the building away from windows, ideally between solid walls. You want to avoid any areas with glass in case of flying debris. SERVPRO of Marietta West can help your place of business with your Emergency Ready Plan. Developing an Emergency Ready Plan helps your business by minimizing business interruption by having an immediate plan of action. An Emergency Ready Plan includes:

    • Bottled Water
    • Flashlight
    • Radio with Batteries
    • Cell phone battery backup
    • First aid Kit
    • Emergency contact numbers
    • Non Perishable snacks
  • Building Maintenance

    Keep trees and shrubberies trimmed so they resist bad weather more easily. Flying debris from trees can damage windows and the exterior of your building. If you have lightning rods on your building they should be inspected and maintained so they work properly when needed. All emergency exit signs and fire extinguishers should also be checked and replaced if needed once a year.

    • Free assessment of your building and gathering critical information needed in the event of an emergency such as shelter locations, emergency exits and water and power shut off locations. 
    • A guide to help you get back into your business and up running as quickly as possible after a disaster. 
    • Detailed list of priority contact information

SERVPRO of Marietta West is committed to helping make your business ready for any size disaster. For more information, service request or to schedule an Emergency Ready Plan call (770) 428-5467 SERVPRO of Marietta West or click here and we can reach out to you.

Overview of SERVPRO of Marietta West's Fire Restoration Services

9/25/2020 (Permalink)

Fire, Smoke, & Soot Cleanup and Restoration If your home has suffered fire damage call SERVPRO of Marietta West. We are here to help and will make fire damage "Like it never even happened."

Since each smoke and fire restoration project is a little different, unique solutions are required to resolve each individual project and often require unique and tailored solutions to complete each project. When different materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration project. Click here to learn more about our fire damage restoration process.

Overview of Fire Restoration Services

  1. Emergency Contact - The restoration process starts when you, our customer, call SERVPRO of Marietta West. Our job file coordinator will ask several questions regarding the fire damage event which will help us respond quickly with the appropriate equipment and resources.
  2. Inspection and Fire Damage Assessment - We will inspect the property for safety concerns and mitigate any risks to your property and our employees, then carefully inspect, document, and test affected rooms on your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing an action plan, scope of work, and allows us to put together an estimate for your fire restoration project. 
  3. Immediate Board-Up and Roof Tarp Service (if needed) - Fire damage often compromises walls, windows, and/or the roof. We will board up missing windows and walls and place tarps on damaged roofs to protect your property to restore security and to protect against further damage. 
  4. Water Removal and Drying (if water damage is present) - The water removal process begins once the property has been deemed safe to enter and the property is secured. SERVPRO will remove the majority of the water using water extraction tools like high flow rate submersible pumps, sump pumps, high powered truck mounted vacuum systems and commercial portable wet vacuums. We then use dehumidifiers, air movers and an array of IICRC approved drying techniques to remove the remaining water and complete the drying process quickly, safely, and efficiently. 
  5. Removal of Smoke and Soot from All Surfaces - SERVPRO of Marietta West also has a host of specialized equipment and techniques at our disposal to remove smoke and soot from ceilings, walls, and other surfaces. Removing any remnants of fire damage and removing smoke odors, not just covering them up (Covering up odors often results in the offending smell returning once the masking agent loses its potency).
  6. Cleaning and Repair - We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
  7. Restoration - Restoration is the final step in getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Leave fire restoration to the pros at SERVPRO of Marietta West and let us take the uncertainty and headache out of restoring your home after a fire loss.

Want to know what Marietta and Kennesaw customers think about SERVPRO of Marietta West? Take a look at our 65+ Google Reviews!

SERVPRO of Marietta West is the locally owned and operated restoration company with the backing and national resources of the nation’s leading restoration corporation...SERVPRO. SERVPRO of Marietta West is a preferred vendor for most major insurance companies like State Farm, Farmers, Auto Owners, American Family Insurance, Metlife,  and The Hartford. We have long-standing working relationships with our local agents and help homeowners file an insurance claim when applicable. If your home our business suffers fire damage call SERVPRO of Marietta West at (770) 428-5467 or click here and one of our claims specialists can contact you today. 


*Check out some of SERVPRO of Marietta West’s Before & After Fire Restoration Photos and previous Fire Restoration Blogs: “Fire Restoration project in Marietta GA - Staircase”; “Fire Restoration project in Marietta GA - Living Room & Fireplace”; “SERVPRO's Fire, Soot, and Smoke Cleaning Process For Your Marietta Home”; “Removing Smoke and Nicotine Odors from your Cobb County Home”; “Why You Should Tarp & Board-up Your Marietta Property After Fire Damaged”; “Four Reasons You Should Always Seek Professional Fire Restoration Services For Your Marietta Home

Why More Homeowners Choose SERVPRO of Marietta West to Restore Their Storm Damage Homes

9/25/2020 (Permalink)

24-Hour Water Extraction, Drying, Restoration & Mitigation When storm damage happens to your Kennesaw or Marietta home, call SERVPRO of Marietta West. We make storm damage "Like it never even happened."

There is almost always more than one way to solve a problem. Some solutions are faster or less time consuming than others. Some solutions are easier or less strenuous than others. Some solutions are more efficient or cost effective than others. Some solutions are just flat out better than others. When you problem is water damage, like a flooded basement or crawlspace, the best solution is SERVPRO of Marietta West. SERVPRO of Marietta West has been the go-to water restoration company for the Marietta, Kennesaw, and greater Atlanta area for over a decade. We have the track record and experience to make any residential or commercial water damage “Like it never even happened.”

Faster to Any Size Disaster

When it comes to water damage time can be of the essence. The longer your property is submerged or saturated with water the greater the likelihood for lasting and irreparable harm to befall your belongings and even the structure of your home or business. That is why SERVPRO of Marietta West has implemented specific service guidelines and standards when it comes to our service response time for emergency water extraction and drying restoration projects.

  • 1 Hour – Within one hour of notice of loss, one of SERVPRO of Marietta West’s loss coordinators will contact you to arrange for service.

*While these guidelines are a good way to ensure that all of our customers are taken care of properly, SERVPRO of Marietta West strives for greatness and averages less than a two hour turn-around-time when responding to emergency water or fire service requests.

  • 4 Hours – Within four hours of loss notification, SERVPRO of Marietta West will be on-site to start mitigation services (if necessary). 
  • 8 Hours – Within eight business hours, we will initiate a verbal briefing of the scope of damage and needed mitigation efforts.

SERVPRO’s Hassle Free Claims System

Part of SERVPRO of Marietta West’s goal when we take on any restoration project is to put our customer’s mind at ease and help them cope with any stress or discomfort they may be experiencing due to the water loss they’ve experienced in their home or business. With this goal in mind, our highly trained job file coordinators are well versed in both helping customers file insurance claims and scheduling “self-pay” water restoration claims. They provide customers with guidance and information on how to move forward with their drying and/or restoration project so that customers are well informed and can make the best possible educated decisions for their property.  SERVPRO of Marietta West is a preferred vendor for most major insurance companies like State Farm, Farmers, Auto Owners, American Family Insurance, Metlife,  and The Hartford. We have long-standing working relationships with our local agents and help homeowners file an insurance claim when applicable. If your home our business suffers fire damage call SERVPRO of Marietta West at (770) 428-5467 or click here and one of our claims specialists can contact you today. 

SERVPRO of Marietta West is Locally Owned and Operated

SERVPRO of Marietta West is an industry leader and one of the most trusted names in the restoration industry. We are proud to serve MariettaSmyrna, Big Shanty, Kennesaw, and Fair Oaks for over fifteen years. As a locally owned and operated SERVPRO restoration franchise, SERVPRO of Marietta West benefits from having both a personal connection to the Marietta and Kennesaw communities as well as having the support of the nation's largest and most trusted incorporated restoration company. This means that when a major disaster strikes SERVPRO of Marietta West has the assets, equipment, and expertise needed to take on any size disaster. We can also call in SERVPRO corporate Disaster Recovery Teams which bring to bear an amazing level of man-power and logistical support that other locally owned restoration company’s simply do not have access to or means to replicate.

SERVPRO of Marietta West is one of the most trusted names in the water restoration industry. You can take our word for it, or see what some of our customers have to say about SERVPRO of Marietta West: Google My Business Reviews, Facebook Reviews, BBB A+ Accredited Business Reviews

Looking for more information on SERVPRO of Marietta West’s Storm Mitigation & Restoration process, check out some of our related Storm Damage Restoration Blogs: “SERVPRO of Marietta West’s 1-4-8 Service Response Guidelines”; “What to Expect When You Call SERVPRO of Marietta West”; “Marietta Homeowner Calls SERVPRO of Marietta West After Home Flood”; “A Look at 2020's Tropical Storms”; “Update on 2020 Atlantic Hurricane Season