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Listen To Flood Warnings

3/20/2019 (Permalink)

Why SERVPRO Listen To Flood Warnings SERVPRO of Marietta West is here to make it "Like it never even happened"

If you've experienced flood damage call SERVPRO of Marietta West (770) 428-5467. We offer 24/7 emergency service!

Flooding is a temporary overflow of water onto an area that normally is dry. Injury or death can result from failing to evacuate flooded areas, going into flood waters, or staying in flooded areas after water passes. As far as natural disasters go, floods are the most common natural disaster.

  • Floods result from rain, snow, storms, or even overflows of dams and other water systems.
  • Flash floods can develop quickly or slowly and can come with no warning.
  • Floods can damage buildings, create mudslides/landslides, and cause substantial disruption of transportation/resources

If you are under a flood warning, seek safe shelter immediately!

  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown! (Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.)
  • Stay off of bridges over fast-moving water.
  • Determine how best to protect yourself based on the type of flooding.

  • Evacuate if told to do so.

  • Move to higher ground or a higher floor.

Are you one of our many satisfied customers? Click Here to let us know how we did!

For more information about floods and similar articles check out our friend over at www.ready.gov

Why SERVPRO of Marietta West?

3/19/2019 (Permalink)

Why SERVPRO Why SERVPRO of Marietta West? SERVPRO of Marietta West is here 24/7. Give us a call (770)428-5467!

The People, Experience, Training and Equipment to make it "Like it never even happened."

The People - With over 10,000 quality teammates nationwide, SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year.

The Experience - SERVPRO is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance, even the Pentagon. 

The Training - Franchise Professionals undergo extensive fire restoration training an d certification SERVPRO Industries, Inc. offers an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Equipment - With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO Franchise Professionals have the resources to help you take back control of your life.

The SERVPRO SYSTEM saves money and lowers recovery cost!

Mitigation requires quick action. The faster SERVPRO of Marietta West arrives on-site to preform cleanup and restoration, the better the results - including lower claim costs.

  • Emergency Mitigation Services help minimize additional property damages.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • Restorable contents will be cleaned and deodorized to preloss condition when possible.

Call SERVPRO of Marietta West at (770) 428-5467 for all of your restoration and mitigation needs!!!

How to Handle a Fire Loss in Kennesaw GA

3/5/2019 (Permalink)

Fire Damage How to Handle a Fire Loss in Kennesaw GA Call SERVPRO of Marietta West for commercial or residential water and fire restoration and cleanup (770)428-5467!

Whether it’s a fire in a home or commercial fire damage, the loss can be equally devastating. Home fires may be caused by many unexpected things such as an electrical fault or other anomalies in your home electrical connections. Gas leaks and other fuel energy appliances may also cause a fire in a home. Likewise, fire could start in business settings from an electrical fault, heating materials, or machines such as generators.

What happens after a devastating commercial or residential fire?

Here are the few things to keep in mind should you ever experience a fire in home or business.


Call the Fire Department!

This many seem like common sense, but it merits repeating. If your home or business is on fire immediately get to a safe place and call the appropriate authorities. In most cases this would be your local fire department. Here is a link to Cobb County’s Fire Department -www.cobbcounty.org/public-safety/fire- where you can more information of Kennesaw, Marietta, and Smyrna fire safety.

 Do Not Rush Into the Building

Sometimes the fire may die down, and you think that the inferno is over, but it could flare back up without much notice. Whenever there is a fire in home or business, don't rush in side the premise. Hold back until the fire department or other fire professional indicates that is safe to renter the structure. It may be difficult to resist the urge to rush in to check on your valuables and important documents/credentials, but for safety purposes please only return to the building once it has been deemed safe to do so. Rushing into a building with smoke or even just poor air quality can suffocate you.


Secure Your Property & Contact Insurance Company

An important step on the way to recovery is securing your property (once it has been deemed safe to reenter the building by the fire department or other fire professionals). Some property may be salvageable and needs to be protected from further damage. Protecting the structure from the elements prevents most types of secondary damage and can reduce overall restoration costs. Securing the property also can prevent losses from looting and gives the property owner back a sense of control over his or her property.

This can also help you with the insurance company, as it will help with any forensic examination the adjustor or fire investigator may need to determine the cause of the fire and subsequent compensation. As soon as you have secured the site be sure to contact the fire department for a copy of the fire report.The fire report specifies all the necessary information about the fire including the time, casualties if any, date and the extent of fire damage.

Fire Cleanup Process After Fire Damage

You may want to contact a fire damage restoration company to help cleanup your home or business, especially in the event of excessive smoke damage or soot damage. Generally speaking, it is not advisable to assume you can handle the entire fire cleanup by yourself. Fire loss comes with severe smoke damage and excess soot damage. Restoring the air quality and cleaning the HVAC system for an entire building is an arduous task thus you may need a helping hand to do so. If the damage is quite small, you might be able to restore it by yourself by mixing trisodium phosphate and water to clean up some types of smoke damage. You can use a vacuum to further clean and to pull soot away from the surface by yourself. This may enhance the air quality in your building.

SERVPRO of Marietta West’s fire damage restoration experts can help you clean the soot damage quickly and with a whole lot less effort on your part. Smoke may corrode your walls and other non-damaged valuables since most smoke residue is acidic. Soot damage can also block your ventilation system resulting in poor air quality in your home or business.


It is important to start cleanup as soon as possible to regain normalcy and a sense of control. Cleaning up even a small portion of your home or apartment and even a commercial fire loss, can be very empowering and can boost your weary soul by giving you a great sense of accomplishment.

Visit www.SERVPROmariettawest.com for more information on fire damage or give us a call at - (770) 428-5467 -

Locally Owned Company with National Resources

SERVPRO of Marietta West is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Marietta community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Floods Can Happen Anywhere

2/18/2019 (Permalink)

Storm Damage Floods Can Happen Anywhere Call the clean up team that is faster to any size disaster! - SERVPRO of Marietta West (770428-5467

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA list the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (caused by wildfires)
  • Ice/Debris Jams
  • Snow melt
  • Dry Wash (caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Marietta West can help. We can help you prepare ahead of time with an Emergency Ready Profile(ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

SERVPRO of Marietta West professionals are ready to help make it "Like it never even happened."

Seven Ways To Be Better Prepared

2/7/2019 (Permalink)

Why SERVPRO Seven Ways To Be Better Prepared SERVPRO of Marietta West wants you to be prepared!

If a disaster strikes, will you be ready?

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. SERVPRO of Marietta West wants you and your customers to be aware of the steps to take to help prepare for Mother Nature’s worst.

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.

You can reach SERVPRO of Marietta West at (770) 428-5467

Valentine's Date Night Package Contest

2/6/2019 (Permalink)

Why SERVPRO Valentine's Date Night Package Contest How many candy hearts can you count?

Are you one of our local insurance agent?

Do you work at one of our local insurance office?

Could you use a night out with your special someone?

Then all you have to do is answer one more question correctly...How many hearts are in the jar?

The rules are pretty simple...Like SERVPRO of Marietta West's Facebook page and comment on the linked contest post with how many candy hearts you think are in the jar. Who ever guess the number or comes the closest will win SERVPRO of Marietta West's Valentine's Date Night Package.

We will announce the winner via Facebook, February 13th. SERVPRO of Marietta West would like to wish everyone the best of luck and a happy Valentines Day!

2019 Resolution | Plan Ahead

1/24/2019 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens" in 2019.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Marietta West as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a system more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time , making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in wait until disaster strikes. Resolve to be READY. Call SERVPRO of Marietta West to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2019.

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Marietta West as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Marietta West (770) 428-5467 for a Free Emergency READY Profile assessment!

Six Tips on Protecting Your Kennesaw, GA Home or Business From Winter Weather

11/29/2018 (Permalink)

Why SERVPRO Six Tips on Protecting Your Kennesaw, GA Home or Business From Winter Weather "If you will be going away during cold weather, leave the heat on in your home, set to a tempertature no lower than 55°F," says redcross.org

Winter has just begun...Are you prepared for the coming cold Kennesaw, Georgia weather? 

Cold weather can have a massive impact on your home or business when you are not ready for it. SERVPRO of Marietta West wants you and your property to be prepared for winter in North Georgia. From freezing temperatures with damaging winds, to heavy rain or frozen sleet and snow, all can cause serious and expensive property damage. While you cannot control the weather, you can make efforts to be prepared, which can help take the sting out of winter weather.

To help avoid costly damages due to winter weather conditions, consider taking the following precautions to protect your Kennesaw home or business before colder weather hits.

  1. Check your business or property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall. This could cause damage to the property and potentially cause personal injuries.
  2. Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect if left to build up. This can lead to roof damage and/or allow water to get into the interior of the structure.
  3. Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard.
  4. Inspect all hand rails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  5. Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave cabinet doors open, allowing warm air to circulate around the pipes. If the building has out door faucets, consider shutting water off at the main valve in the basement or crawlspace. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  6. Have SERVPRO of Marietta West complete an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. 

When winter strikes, call SERVPRO of Marietta West to strike back!

As a locally owned and operated business, SERVPRO of Marietta West is close by and ready to respond to storm and disaster events. We are proud to be an active member of the Marietta community and want to do our part to make our community the best it can be. 

We are proud to serve our local communities:

Smoke & Soot Cleanup in Marietta GA

10/22/2018 (Permalink)

Fire Damage Smoke & Soot Cleanup in Marietta GA You can see here where soot and smoke has damaged this homes walls and contents.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke & Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are mainly two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marietta West will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire 

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Marietta West is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our local communities:

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (770) 428-5467

24/7 Water Damage Removal & Restoration in Marietta GA

10/22/2018 (Permalink)

SERVPRO of Marietta West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today - (770) 428-5467

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marietta West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect After a Water Loss:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information?

Your insurance information (if applicable)?

The street address of the water-damaged home or business?

When did the flooding or water damage occur?

What caused the water damage?

Is there electricity available on-site?

About SERVPRO of Marietta West

SERVPRO of Marietta West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • IICRC Certified Firm
  • ECTP - Employee Certification Training Program
  • WRT - Water Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • ASD - Applied Structural Drying Technician

Get to know SERVPRO of Marietta West

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Marietta West is strategically located to respond quickly to your water or flood damage event. When a major flooding event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

We are proud to serve our local communities: