Recent Posts

How to Replace a Leaking Kitchen Sink Trap

12/19/2019 (Permalink)

SERVPRO technician inspecting sink for water damage Leaking sink traps are one of the most common causes for water damage. Call SERVPRO of Marietta West for 24 hour water restoration!

All over the country, DIY projects are taking the homeowners by storm. Homeowners love to save money and tend to be pretty capable when it comes to home improvement and repair. Entire TV channels, like the DIY Network and HGTV are dedicated to the subject. One of the most popular and useful projects, we here at SERVPRO of Marietta West have come across, was a recently posted project by The Home Depot. This DIY project addresses the all too common issue of leaking sinks. To be more exact, leaks that come from the “sink trap” or “P-trap” located underneath nearly every sink. Over time the curved drain pipe underneath your sink called a p-trap, can corrode, leak, or become permanently clogged. This is a common issue among homeowners, and can be fixed reasonably quickly and easily, making it perfect for a weekend project. The cost of replacement parts are quite reasonable and the required tools are minimal (most home toolboxes have the required tools to complete this type of project).

List of Tools and Supplies:

*Prior to removing the old sink’s trap/P-trap, turn off the water to prevent water damage. Most sinks will have shut off valves located beneath them close to the sink P-trap. There will be one valve each for hot and cold water lines. 

Step One: Remove the old sink P-trap assembly connected to the drain located on the bottom of the sink. Using a set of slip joint pliers to loosen all slip-nuts on the assembly to allow the PVC pipes to move freely. Keep a bucket close by to catch any residual or standing water that might still be inside the sink’s P-trap assembly. Remove the sink P-trap assembly including the sink tailpieces and drain stub trap arm.

Pro Tip: When purchasing your replacement sink P-trap make sure to select one that is the same size as the old trap to ensure a proper fit.

Step Two: Attach the new sink P-trap tailpiece with a tailpiece washer between the flared end of the tailpiece and the sink strainer, then tighten the assembly together by screwing the tailpiece slip-nut onto the sink strainer. This step will need to be repeated for any secondary sink basins. 

Pro Tip: Bathroom installations may require you to trim the tailpiece to the correct length. 

Step Three: Most kitchen sinks have what's called a double basin design. The double basin design means that there are two wash basins or reservoirs built into the sink with separate drains. One often used for washing dishes and the other typically dedicated to washing produce and other foods (this helps prevent contamination of food products). Double basins sinks require a T-fitting, which allows both basins to drain into a single line. To install the T-fitting attach one T-fitting inlet to each sink basin tailpiece using slip joint washers and nuts. Apply pipe lubricant to the slip joint washers to insure a tight fit. 

Pro Tip: If installing a single basin sink, you can skip the T-fitting junction and connect the sink’s tailpiece directly to the trap bend pipe/J-bend pipe and trap arm.

Step Four: Attach the new trap arm to the drain stub out using a slip joint washer and slip-nut. Tightening the slip-nut firmly to insure that no water leaks from the junction. When tightening the slip-nut to the drain stub, make sure to keep the beveled side of the washer face out from the drain stub inlet. 

Pro Tip: You can use a hand saw to customize the length of the trap arm to fit your installation. Also, If you have questions about which direction the wash should face, consult the manufacturer's directions.

Step Five: Connect the trap bend to the trap arm and T-fitting outlet using slip-nuts and washers. The trap bend is commonly referred to as the J-bend, because of its “J” like shape. Being careful not to over tighten the slip joint nuts, use slip joint pliers to tighten the slip joint nuts. Over tightening can result in broken or cracked slip joints which will most likely cause water to leak from the drain.

Pro Tip: Teflon tape is not needed on white plastic pipe threads and fittings, unless otherwise directed by you slink trap/P-trap manufacture. Use of teflon tape when it is not needed could result in leaks, blockages, and possibly even water damage to your home. 

Step Six: Now that your new sink P-trap has been installed, recheck that each slip joint nut is firmly tightened, turn back on both water shutoff valves, and visually inspect the assembly for leaks. You can also use a dry cloth to detect leaks by wiping the connections with the dry cloth. If the cloth shows any signs of moisture, you have a leak in the system which will need to be addressed. 

Pro Tip: Recheck the new sink P-trap several times during the first 24-48 hours of use to make sure no leaks occur.

We hope this blog has been helpful and informative. Completing DIY projects can give you a real sense of accomplishment and can even save you a few bucks. As with any DIY project, there are definite risks involved with taking on plumbing repair by yourself. If at any point you don’t feel capable, need advise, or feel unsafe, call a licensed plumber that you trust.

For more information on installing a new sink P-trap check out this helpful video our friends over at The Home Depot have put out.

SERVPRO of Marietta West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Marietta West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Marietta West can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Marietta West. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

If you would like to schedule service for your home or business, please contact us today (770) 428-5467!

Why does your Kennesaw basement flood?

12/3/2019 (Permalink)

hot water heater leaking in basement If your home or business suffers water damage call the pro's that know how to make it "Like it never even happened"...SERVPRO of East Cobb!

Choosing a restoration company can be difficult. It’s fine to judge a company’s work when things go smoothly, but it's a better measure of a company to judge them on how they handle issues when a project doesn’t go as planned. You want to choose a company that you know and that you can trust. A company with roots in the Kennesaw community and an impeccable track record. You want a restoration company that stands behind their work and offers warranties. You want SERVPRO of Marietta West!

Everyday SERVPRO of Marietta West answers customer’s urgent calls concerning any number of different types of water, mold, and fire damage. Our number one goal is to return your property to preloss condition and make it “Like it never even happened”. That’s why SERVPRO of Marietta West fields some of the most knowledgeable, well trained, and capable water restoration technicians in all of Metro Atlanta area. SERVPRO is never more than a phone call away and is always ready to answer your call 24/7, day or night. When disaster strikes, don’t go it alone. It’s time to call the professionals at SERVPRO of Marietta West.

Don’t live in the metro area? Click Here to find your closest SERVPRO franchise

When your home or business suffers water damage, you don’t just want things cleaned. You want your life back and that's where SERVPRO of Marietta West comes in. We specialize in water restoration, flooding, and storm damage. One of our main strengths, aside from mitigating and restoring our customers property, is our customer service. From your initial call to your final bill, SERVPRO of Marietta West will make every effort to make this process easy and hassle free. We will treat you and your family with respect and empathy, and will always treat your home and belongings with care. Doing all that we can to help you regain control following a water disaster. 

It is important to know the classification of the contaminated water you are dealing with when it comes to water restoration in Kennesaw. Knowing the classification allows SERVPRO professionals to choose the proper course of action to restore your property to preloss condition.

Classification of Contaminated Water   

  • Category One (CAT1) is the least harmful. Thought of as clean water, or water that doesn’t pose health concerns or threats to humans. This damage affects only part of a room, with materials that include particle board, plywood, structural wood, vinyl composition tile, and concrete. Often caused by broken or leaking appliances or sinks.
  • Category Two (CAT2) is often referred to as greywater and may cause sickness if ingested due to microorganisms. Has a fast rate of evaporation. This faster rate means that carpets and cushions are damaged. The seepage of water up a wall is less than 24 inches, and moisture is held within structural materials. Often caused by broken toilets, sump pumps, and HVAC drainage lines.
  • Category Three (CAT3) is commonly known as “blackwater” and is unsanitary due to bacteria and other organisms that can cause sickness and other health issues. Has the fastest rate of evaporation. Damage may come from faulty sprinklers or other ceiling sources that can soak the walls, furniture, carpets, ceilings and the subfloor. A wide-spread water event.
  • Category Four (CAT4) requires special water restoration and removal treatment. This classification affects flooring, plaster, stone, brick, crawlspaces, and concrete. 

Pipe Leak - A pipe leak in the basement can cause an untold amount of water damage depending on what type of pipe is leaking. Does the pipe have constant water flowing through it or is a drain line that carries water to the sewer? Pipes with constant water pressure tend to spray water non-stop until the water is shut off or the leak is repaired. If the leak is not detected quickly, water will accumulate and saturate porous materials like sheetrock, flooring and other textiles like furniture. In most cases, walls and flooring are able to be dried to IICRC S500 Standards using air-movers, low grain refrigerant dehumidifiers (LGR dehumidifiers), with minimal demolition required. When drainage lines or pipes leak there is often less water involved, but the water is most likely highly contaminated. This type of water damage would be categorized as CAT3 water damage, meaning that special care will need to be taken to prevent mold growth and contamination of on affected areas. Furniture and carpeting will need to be removed and disposed of properly. Hardwoods, carpeting, and any other flooring will also need to be removed. Sheetrock can be mitigated by performing a “flood cut” around the base of the wall in any area affected by the water damage. Any materials that came in contact with the CAT 3 water will need to be evaluated for restoration and will most likely have to be replaced.

Toilet Leaks / Sewage Backup - Toilet leaks and sewage backup probably seem very similar to the untrained eye, but the treatment protocols can vary greatly. Sewage backups typically contains “greywater”, “blackwater”, and even human waste. All sewage jobs are categorized no lower than a CAT3 water damage, but not every toilet leak is categorized as CAT3 water damage. A good way of determining if your toilet leaking CAT3 water is to determine what part of the toilet the leak is coming from. If the leak is coming from beyond the toilet trap (the bowl, the base, or from the inner workings of the toilet) then it is most likely CAT3 water you are dealing with. If the leak is coming from the toilet supply line, then there is a good chance that the water would be considered CAT1 water damage because the leak originated from a potable water source. 

The cleanup procedures for CAT1 typically involve minimal demolition and textiles like carpeting, hardwood floors, furniture, and other textiles have a greater likelihood of being dried, cleaned, and restored to preloss condition. Typically technicians will extract standing water and water from saturated carpeting, treating the areas with antimicrobial professional cleaning products. Air-movers can then be placed in the affected area(s) along with LGR dehumidifiers. Once dry, surfaces in the affected area are given a final cleaning using SERVPRO’s proprietary professional cleaning products and antimicrobial treatments to prevent future mold growth.

CAT3 water damage tend to be a little bit more involved restoration process due to its hazardous nature and requires additional precautions. The first step is to extract any standing water and water from saturated carpeting. Then the demolition phase will begin. This step requires that anything that came in contact with contaminated water be removed, be it drywall, flooring, or furniture. Once demo is completed the entire area is cleaned using professional antimicrobial cleaning products. Drying and air filtration equipment can be placed in the affected area until the structure is dry to IICRC standards

Weather Events, Floods, and Storms - When we respond to water damage that occurs due to weather events like heavy rains, floods, and high winds we are dealing with water damage that originates from outside the home or business. Water that makes it way inside the structure of a building is commonly referred to as “intrusive water”. Water that originates from outside your home or business is also categorized as CAT3 water, due to the likelihood of it carrying heavy metals, bacterial/biological agents, and microorganisms which are hazardous to your health. Materials like drywall, vinyl floors, carpeting, and furniture that come in contact with this type of water will need to be removed or assessed for restoration by a trained professional. If not handled properly or left untreated, areas damaged by CAT3 water or “intrusive water” can develop mold growth very easily.  

Storm and Flood damage can originate from many places like doorways, along window seals, rooflines, and even the foundation. In major flooding events, water levels can rise in floodplains or flood zones putting homes and businesses a major risk of water damage. Flooding events typically affect large swaths of the community and whole cities, like the floods in Nashville, TN or Joplin, MO. Floods even affect large portions of states like the floods in LouisianaMississippi, Alabama and Georgia. Storms are typically thought of as more isolated events like when a tree falls on a house or high winds damage damage siding or shingles. 

Landscaping Grading and Drainage Issues - Rainfall can also trigger events that exacerbate underlying issues with the structure or design of the building. Like when rainfall overwhelms drainage systems like gutters, drainage ditches, floor drains, or sump-pumps. Water damage caused by landscape grading or drainage issues refer to issues stemming from the topography of the land that the structure is built on or inadequate drainage systems put in place to shed water safely. Issues can be naturally occurring, like building a home in or near a floodplain, or they can also be man-made, like when gutters get clogged with leaves causing rainwater to pool and penetrate a building. An example of naturally occurring issues would be when a home is built near the base of a hill or in a valley. Rainwater that falls on the hillsides runs down the hill and comes to rest at the lowest point causing pools of water to from near the base of the hill, water to intrude into the structure,and damaging to the property. An example of man-made issues include poorly planned property landscape grading, poorly planned structural additions to the property, poor maintenance and/or installation of drainage systems, or removal of trees/shrubbery or other ground coverings that cause erosion issues.

Call SERVPRO of Marietta West (770)428-5467 today and let us truly make it “Like it never even happened” with our construction !

Emergency Building Services

When your home has been damaged by a storm or water, the immediate concern may include temporary protective measures to prevent additional damages, like placing a roof tarp. Learn more about our Building Services.

  •  Board-Up
  •  Roof Tarp
  •  Temporary Fencing
  •  Move-Out / Pack-Out
  •  Temporary Warehouse Space

Repairs and Minor Building Services

The following building and repair services may be necessary to restore your home to pre-water damage condition. 

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Building Services and Reconstruction

SERVPRO of Marietta West can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring the building back to full functionality.

Be Safe While Celebrating this Holiday Season in Marietta Ga

11/20/2019 (Permalink)

SERVPRO van responding to customer call No one likes being left wondering and waiting, especially when comes to fire restoration and cleanup. Call SERVPRO of Marietta West today!

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the The National Fire Protection Association (NFPA), cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never Leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

The “PASS” Method of Extinguishing a Fire

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly
  • Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. Check out our previous blog “Smoke Alarms Save Marietta Lives” to learn more about the different classes of fire extinguishers and type of fire each are designed to extinguish.

SERVPRO of Marietta West wishes you a safe and happy Thanksgiving and holiday season.

Don't Let A Fire Ruin Your Holiday Season

11/6/2019 (Permalink)

kitchen stove fire flame up SERVPRO of Marietta West is open 24/7 and during all major holidays. We can be at your home or business with in an hour in most cases!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your local SERVPRO of Marietta West professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at your locally owned SERVPRO of Marietta West a call (770) 428-5467. We will help make it  “Like it never even happened.”

Choosing the Appropriate Fire Extinguisher

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional fire fighters before you attempt to control a fire on your own.

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oil, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

Have a Safe Turkey Fry This Thanksgiving

11/5/2019 (Permalink)

Happy Thanksgiving from SERVPRO From our family to yours, we wish you a joyous and safe holiday season!

5 Dangers of Deep Frying a Turkey

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
  • An over-filled cooking pot can cause cooking oil to spill or spatter when the turkey is placed in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

*from our friends over at The US Fire Administration

If your property suffers damage due to fire or smoke call SERVPRO of Marietta West (770)428-5467 

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO of Marietta West professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of Marietta West technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your locally owned SERVPRO of Marietta West professionals to focus on saving your precious items.

SERVPRO of East Cobb professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke Damage:

  • Wet Smoke - (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue - (Produced by evaporation of materials rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot - (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of Marietta West professionals can, in most cases, restore the contents and structure quickly.
  • Other Types - (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Being Prepared Makes Sense

10/15/2019 (Permalink)

SERVPRO disaster recovery team trailer SERVPRO of Marietta West is ready for any size disaster and can make it "Like it never even happened!"

The likelihood that you, your business, and your family will survive a house fire depends as much on having a working smoke detector and an exit strategy as it does calling on a well-trained fire department. The same is true for surviving a terrorist attack or any other emergency disaster situation. We must have the tools and plans to make it on our own, at least for a period of time, no matter where we are when a disaster strikes. Just like having a working smoke detector, preparing for the unexpected makes sense. Prepare now!

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Marietta West as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valves locations, priority areas, and priority contact information.

Organize a Kit of Emergency Supplies

Be prepared to improvise and use what you have on hand to make it on your own for at least three days, or maybe even longer. While there are many things that might make you more comfortable, think first about planning to have fresh water, food, and clean air. Plan for a gallon of water per person per day for drinking and sanitation. Also include a three-day supply of non-perishable foods that are easy to store and prepare, such as protein bars, dried fruit, or canned foods. If you live or work in a cold weather climate, consider including warm clothes and a sleeping bag in your emergency kit as well. Some potential terrorist attacks could send tiny microscopic particles into the air. Many of these materials can only hurt you if they get into your body, so think about creating a barrier between yourself and any contamination. It’s smart to pack something to cover your mouth and nose, such as two or three layers of a cotton t-shirt, handkerchief or towel, or a filtered mask. It is also recommended that you include duct tape and heavyweight garbage bags in your emergency kit that can be used to seal windows and doors to create a barrier between yourself and any contamination on the other side.

Make a Plan for What You Will Do in an Emergency Situation

Plan in advance what you will do, and be prepared to assess the situation when the time comes. Whether a disaster strikes in your home or place of business, consider developing a communication plan so you have a way to contact family members or co-workers. Be sure each person knows the plan and review it ahead of time. Depending on your circumstances and the nature of the disaster, the first important decision you will need to determine is whether you should stay put or evacuate. It is recommended that you have a plan in place for both possibilities.

Be Informed About What Might Happen

Some of the things you can do to prepare for the unexpected are the same for both a natural or man-made emergency. By beginning the process of learning about specific threats relative to where you work or live, you are preparing yourself to react in an emergency. Be prepared to adapt this information to your personal circumstances, and make every effort to follow instructions received from authorities on the scene. With simple preparations, you can be ready for the unexpected.


For more information on better preparing your business for an emergency, check out our previous blog, “Commercial Emergency Ready Plan - Free, Quick, & Easy!

Smoke Alarms Save Marietta Lives

10/14/2019 (Permalink)

FEMA advises replacement of smoke alarms ever 10 years Smoke detectors can be your last line of defense against home fires. Make sure that your home has fully operational smoke alarms!

Smoke alarms save lives when properly installed and maintained according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your states requirements (GA state requirements)or contact your locals Fire Marshal to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need hep installing, testing or changing batteries in you smoke alarms contact your local Cobb County Fire Department, an electrician or the American Red Cross. Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of Marietta West!

When fire or water damage puts the things that matter most on the line, you need the very best help on the line, as well. That's why knowing the easiest ways to contact SERVPRO of Marietta West is so important. Just go to www.SERVPROmariettawest.com or call (770) 428-5467 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000, be ready for the worst, with the very best. SERVPRO of Marietta West your trusted local SERVPRO franchise.

Take a look at some of our before and after fire restoration images, or check us out on Youtube

Keep Marietta's Fall Fire-Free

10/8/2019 (Permalink)

SERVPRO removing leaves from home's gutters Cleaning the gutters is very important to the upkeep of your home or business. Clogged gutters often result in water intrusion which can be costly.

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free fall. If we all work together being safety conscious, we can make Marietta fire-free this fall. SERVPRO of Marietta West has put together the following guidelines to help you and your family have a fire safe fall.

  • Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and  other decorations away from open flames and heat sources, including light bulbs and heaters.
  • Keep emergency exits clear of decorations so nothing blocks escape routes.
  • Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  • Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose materials that won’t easily ignite if it comes into contact with heat or a flame.
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

SERVPRO of Marietta west would like to wish you and your family a safe and happy fall season. If you or someone you know experiences a fire loss call SERVPRO of Marietta West. We are trained professionals you can trust and are preferred vendors for most major insurance companies. SERVPRO of Marietta West has an outstanding fire restoration track record, but don’t take our word for it, check out some of our reviews on Google, Yelp, and Facebook.

SERVPRO of Marietta West Commercial Guarantee

10/7/2019 (Permalink)

Water damage office hallway The clean up specialist at SERVPRO of Marietta West, helping make fire and water damage “Like it never even happened”.

When your ready for disaster, help gets there faster. SERVPRO of Marietta West is ready 24/7 and has answered our local community of Marietta’s call time and time again. Whether it’s cleaning up storm damage, or mitigating a warehouse fire, SERVPRO of Marietta is here to help and can get the job done right the first time. When disaster strikes call the industry leaders, SERVPRO of Marietta West.

When your business suffers water or fire damage, the cost of repairs isn’t the only cost to take into account when assessing a commercial claim. One of the major costs that SERVPRO takes into account is the cost of lost business or “down time”. How much will it cost your business to miss that shipping deadline? Or, how much will it cost to close the entire office for several weeks? These are things SERVPRO of Marietta West can help your business assess and help you choose the right mitigation plan for your unique situation. 

Call SERVPRO of Marietta West for commercial water and fire cleanup today!

One of the most critical aspects of any fire or water restoration project is getting to the damage quickly. By getting to the damage as soon as possible, SERVPRO’s restoration specialist can prevent additional damage from occurring and more quickly get your business back up and running as usual. SERVPRO believes in the principle of “Faster to any size disaster”, and takes this seriously. That’s why there are over 1,700 SERVPRO locally owned franchises nationwide. This way you are never more than a call away from a restoration company you can trust like SERVPRO of Marietta West.

SERVPRO of Marietta West’s Commercial Response Guarantee 

  • Within the First Hour: Once notified by our customer, a SERVPRO loss coordinator will contact them to gather information about the business and details concerning the loss so that they can dispatch an emergency response team immediately.
  • Within Four Hours: Highly trained mitigation teams will arrive at your business ready to perform emergency services (Four hours is a maximum response time, most of our customers have technicians on-site within an hour of notification of the loss).
  • Within Eight Hours: Our customers and their insurance company will be provided an initial scope of loss and will be updated on the progress of the claim.

Check out what some of our satisfied customers have had to say about working with SERVPRO of Marietta West, or take a look at some of our Reviews on Google!

Hotel and Resort Restoration Services

10/7/2019 (Permalink)

SERVPRO vehicles on commercial job SERVPRO of Marietta West has preform restoration services for major hotels, community convention centers, private clubs, and government buildings.

Hotels and resorts pose unique challenges when it comes to the water and fire restoration industry. Who do you call when a fire sprinkler head goes off by accident? What do you do if you find mold growing in one of the rooms? Can you afford to completely shutdown during the restoration process? What will be covered under insurance and how will filing a claim affect your policy? 

In business, time is money. Restoration projects are no different. The quicker SERVPRO of Marietta West can get on-site the quicker we can get you back to business as usual. Saving your business both precious time and money. The cost of restoring commercial properties can sometimes be insignificant in comparison to the loss of revenue due to “down time”. “Down time” is the amount of time, or more importantly the amount of revenue lost due to facilities inability to fill orders, work at full capacity, or otherwise fulfill the business’s obligations. 

In today's digital age with Yelp, Google, and Facebook, upsetting even a single customer can cause a massive backlash online. That’s why you need a restoration company that has your back. A company that has handled numerous commercial claims before and can get the job done right the first time. SERVPRO’s team of professional restoration specialist will dry and restore your property to preloss conditions. In some cases, we can even facilitate partial access or use of non affected areas, so you don't have to completely shut down all operations.

SERVPRO of Marietta West has specialized commercial loss teams ready to respond 24 hours a day, seven days a week. Our team of highly trained professionals can be on-site within an hour of notification in most cases, ready to start drying, restoring and mitigating your property. No job is too big or too small for SERVPRO of Marietta West. Whether you are a small family owned business or a Fortune 500 Company with thousands of employees, SERVPRO of Marietta West has the right plan of action for you. Getting your business back up and running quickly and safely is our number one priority!


Check out our previous blog on hotels and resorts “Your Guests Are Your Top Priority - You are Ours”