Recent Posts

Don't Let A Fire Ruin Your Holiday Season

11/6/2019 (Permalink)

kitchen stove fire flame up SERVPRO of Marietta West is open 24/7 and during all major holidays. We can be at your home or business with in an hour in most cases!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your local SERVPRO of Marietta West professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at your locally owned SERVPRO of Marietta West a call (770) 428-5467. We will help make it  “Like it never even happened.”

Choosing the Appropriate Fire Extinguisher

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional fire fighters before you attempt to control a fire on your own.

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
  • Class K: Intended for use on fires that involve vegetable oil, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

Have a Safe Turkey Fry This Thanksgiving

11/5/2019 (Permalink)

Happy Thanksgiving from SERVPRO From our family to yours, we wish you a joyous and safe holiday season!

5 Dangers of Deep Frying a Turkey

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
  • An over-filled cooking pot can cause cooking oil to spill or spatter when the turkey is placed in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

*from our friends over at The US Fire Administration

If your property suffers damage due to fire or smoke call SERVPRO of Marietta West (770)428-5467 

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire.

SERVPRO of Marietta West professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of Marietta West technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your locally owned SERVPRO of Marietta West professionals to focus on saving your precious items.

SERVPRO of East Cobb professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke Damage:

  • Wet Smoke - (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke - (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue - (Produced by evaporation of materials rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot - (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of Marietta West professionals can, in most cases, restore the contents and structure quickly.
  • Other Types - (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Being Prepared Makes Sense

10/15/2019 (Permalink)

SERVPRO disaster recovery team trailer SERVPRO of Marietta West is ready for any size disaster and can make it "Like it never even happened!"

The likelihood that you, your business, and your family will survive a house fire depends as much on having a working smoke detector and an exit strategy as it does calling on a well-trained fire department. The same is true for surviving a terrorist attack or any other emergency disaster situation. We must have the tools and plans to make it on our own, at least for a period of time, no matter where we are when a disaster strikes. Just like having a working smoke detector, preparing for the unexpected makes sense. Prepare now!

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Marietta West as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valves locations, priority areas, and priority contact information.

Organize a Kit of Emergency Supplies

Be prepared to improvise and use what you have on hand to make it on your own for at least three days, or maybe even longer. While there are many things that might make you more comfortable, think first about planning to have fresh water, food, and clean air. Plan for a gallon of water per person per day for drinking and sanitation. Also include a three-day supply of non-perishable foods that are easy to store and prepare, such as protein bars, dried fruit, or canned foods. If you live or work in a cold weather climate, consider including warm clothes and a sleeping bag in your emergency kit as well. Some potential terrorist attacks could send tiny microscopic particles into the air. Many of these materials can only hurt you if they get into your body, so think about creating a barrier between yourself and any contamination. It’s smart to pack something to cover your mouth and nose, such as two or three layers of a cotton t-shirt, handkerchief or towel, or a filtered mask. It is also recommended that you include duct tape and heavyweight garbage bags in your emergency kit that can be used to seal windows and doors to create a barrier between yourself and any contamination on the other side.

Make a Plan for What You Will Do in an Emergency Situation

Plan in advance what you will do, and be prepared to assess the situation when the time comes. Whether a disaster strikes in your home or place of business, consider developing a communication plan so you have a way to contact family members or co-workers. Be sure each person knows the plan and review it ahead of time. Depending on your circumstances and the nature of the disaster, the first important decision you will need to determine is whether you should stay put or evacuate. It is recommended that you have a plan in place for both possibilities.

Be Informed About What Might Happen

Some of the things you can do to prepare for the unexpected are the same for both a natural or man-made emergency. By beginning the process of learning about specific threats relative to where you work or live, you are preparing yourself to react in an emergency. Be prepared to adapt this information to your personal circumstances, and make every effort to follow instructions received from authorities on the scene. With simple preparations, you can be ready for the unexpected.


For more information on better preparing your business for an emergency, check out our previous blog, “Commercial Emergency Ready Plan - Free, Quick, & Easy!

Smoke Alarms Save Marietta Lives

10/14/2019 (Permalink)

FEMA advises replacement of smoke alarms ever 10 years Smoke detectors can be your last line of defense against home fires. Make sure that your home has fully operational smoke alarms!

Smoke alarms save lives when properly installed and maintained according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your states requirements (GA state requirements)or contact your locals Fire Marshal to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need hep installing, testing or changing batteries in you smoke alarms contact your local Cobb County Fire Department, an electrician or the American Red Cross. Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of Marietta West!

When fire or water damage puts the things that matter most on the line, you need the very best help on the line, as well. That's why knowing the easiest ways to contact SERVPRO of Marietta West is so important. Just go to www.SERVPROmariettawest.com or call (770) 428-5467 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000, be ready for the worst, with the very best. SERVPRO of Marietta West your trusted local SERVPRO franchise.

Take a look at some of our before and after fire restoration images, or check us out on Youtube

Keep Marietta's Fall Fire-Free

10/8/2019 (Permalink)

SERVPRO removing leaves from home's gutters Cleaning the gutters is very important to the upkeep of your home or business. Clogged gutters often result in water intrusion which can be costly.

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free fall. If we all work together being safety conscious, we can make Marietta fire-free this fall. SERVPRO of Marietta West has put together the following guidelines to help you and your family have a fire safe fall.

  • Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and  other decorations away from open flames and heat sources, including light bulbs and heaters.
  • Keep emergency exits clear of decorations so nothing blocks escape routes.
  • Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  • Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose materials that won’t easily ignite if it comes into contact with heat or a flame.
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

SERVPRO of Marietta west would like to wish you and your family a safe and happy fall season. If you or someone you know experiences a fire loss call SERVPRO of Marietta West. We are trained professionals you can trust and are preferred vendors for most major insurance companies. SERVPRO of Marietta West has an outstanding fire restoration track record, but don’t take our word for it, check out some of our reviews on Google, Yelp, and Facebook.

SERVPRO of Marietta West Commercial Guarantee

10/7/2019 (Permalink)

Water damage office hallway The clean up specialist at SERVPRO of Marietta West, helping make fire and water damage “Like it never even happened”.

When your ready for disaster, help gets there faster. SERVPRO of Marietta West is ready 24/7 and has answered our local community of Marietta’s call time and time again. Whether it’s cleaning up storm damage, or mitigating a warehouse fire, SERVPRO of Marietta is here to help and can get the job done right the first time. When disaster strikes call the industry leaders, SERVPRO of Marietta West.

When your business suffers water or fire damage, the cost of repairs isn’t the only cost to take into account when assessing a commercial claim. One of the major costs that SERVPRO takes into account is the cost of lost business or “down time”. How much will it cost your business to miss that shipping deadline? Or, how much will it cost to close the entire office for several weeks? These are things SERVPRO of Marietta West can help your business assess and help you choose the right mitigation plan for your unique situation. 

Call SERVPRO of Marietta West for commercial water and fire cleanup today!

One of the most critical aspects of any fire or water restoration project is getting to the damage quickly. By getting to the damage as soon as possible, SERVPRO’s restoration specialist can prevent additional damage from occurring and more quickly get your business back up and running as usual. SERVPRO believes in the principle of “Faster to any size disaster”, and takes this seriously. That’s why there are over 1,700 SERVPRO locally owned franchises nationwide. This way you are never more than a call away from a restoration company you can trust like SERVPRO of Marietta West.

SERVPRO of Marietta West’s Commercial Response Guarantee 

  • Within the First Hour: Once notified by our customer, a SERVPRO loss coordinator will contact them to gather information about the business and details concerning the loss so that they can dispatch an emergency response team immediately.
  • Within Four Hours: Highly trained mitigation teams will arrive at your business ready to perform emergency services (Four hours is a maximum response time, most of our customers have technicians on-site within an hour of notification of the loss).
  • Within Eight Hours: Our customers and their insurance company will be provided an initial scope of loss and will be updated on the progress of the claim.

Check out what some of our satisfied customers have had to say about working with SERVPRO of Marietta West, or take a look at some of our Reviews on Google!

Hotel and Resort Restoration Services

10/7/2019 (Permalink)

SERVPRO vehicles on commercial job SERVPRO of Marietta West has preform restoration services for major hotels, community convention centers, private clubs, and government buildings.

Hotels and resorts pose unique challenges when it comes to the water and fire restoration industry. Who do you call when a fire sprinkler head goes off by accident? What do you do if you find mold growing in one of the rooms? Can you afford to completely shutdown during the restoration process? What will be covered under insurance and how will filing a claim affect your policy? 

In business, time is money. Restoration projects are no different. The quicker SERVPRO of Marietta West can get on-site the quicker we can get you back to business as usual. Saving your business both precious time and money. The cost of restoring commercial properties can sometimes be insignificant in comparison to the loss of revenue due to “down time”. “Down time” is the amount of time, or more importantly the amount of revenue lost due to facilities inability to fill orders, work at full capacity, or otherwise fulfill the business’s obligations. 

In today's digital age with Yelp, Google, and Facebook, upsetting even a single customer can cause a massive backlash online. That’s why you need a restoration company that has your back. A company that has handled numerous commercial claims before and can get the job done right the first time. SERVPRO’s team of professional restoration specialist will dry and restore your property to preloss conditions. In some cases, we can even facilitate partial access or use of non affected areas, so you don't have to completely shut down all operations.

SERVPRO of Marietta West has specialized commercial loss teams ready to respond 24 hours a day, seven days a week. Our team of highly trained professionals can be on-site within an hour of notification in most cases, ready to start drying, restoring and mitigating your property. No job is too big or too small for SERVPRO of Marietta West. Whether you are a small family owned business or a Fortune 500 Company with thousands of employees, SERVPRO of Marietta West has the right plan of action for you. Getting your business back up and running quickly and safely is our number one priority!


Check out our previous blog on hotels and resorts “Your Guests Are Your Top Priority - You are Ours”

A Look at North Georgia's Sever Weather History

9/27/2019 (Permalink)

Fallen tree after storm damage in Georgia No matter where you live, with 1,700+ SERVPRO franchises nationwide your never more than a call away from making it "Like it never even happened"!

North Georgia, and particularly the Metro Atlanta area have a unique climatology. Weather events range from tornadoes, wildfires, earthquakes, tropical storms, and even hurricanes. That is one of the many reasons SERVPRO of Marietta West has been a community leader in storm recovery since the early 2000’s, providing our community with the much needed manpower and experience to make it “Like it never even happened”. Join us for a look at some of the reasons why North Georgia frequently experiences storm events and how you can prepare your home and loved ones for weather events.

Due to its topography and geological location, the northern part of the state is often referred to as tornado alley. The “alley” ranges from Rome, GA to Gainesville, GA then to Newnan, GA and back to Rome, GA. North Georgia’s severe weather is oftentimes fed by moisture generated in both the Atlantic Ocean and the Gulf of Mexico. Most of North Georgia’s severe weather occurs at the end of the winter season and continues into early spring. Another contributing factor is the elevation of the area, which in most parts is over 1,000 ft but can very wildly up to 4,784 ft (Brasstown Bald Mountain, the highest point in all of Georgia). These elevation changes can create great variances in barometric pressure which can precipitate severe weather. This can also create issues forecasting the weather, compounding the difficulty level of early storm warning systems.

Click here for a more indepth look at the contributing factors to North Georgia’s severe weather history.

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency:

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble and maintain emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.

You can reach SERVPRO of Marietta West 24/7 at (770) 428-5467

For more information about protecting your home during weather events check out our previous blog, “Six Tips on Protecting Your Kennesaw GA Home or Business from Winter Weather”

Georgia Fire Statistics as Reported by the National Fire Incident Reporting System

9/27/2019 (Permalink)

Cobb County Fire Department testing fire fighting equipment Cobb County's fines testing and training on fire fighting equipment!

The National Fire Incident Reporting System (NFIRS) was established in 1974 to gather information about US fire incidents. This government agency created a standardized and uniform way of reporting on not just fire incidents, but also other services as they relate to fire incidents like Emergency Medical Services (EMS), severe weather events, and natural disasters.Through gathering, reporting, and making fire data publicly available, fire departments and city officials are able to use statistical analysis to improve their departments and strengthen possible weaknesses. Much of Georgia’s fire safety laws and regulations can be attributed in part to NFIRS’s tireless gathering and reporting Georgia’s fire statistics.

The following are some of the most recent data points collected by NFIRS on Georgia fire incidents:

  • Fire deaths and injuries totaled 2.4 deaths and 8.9 injuries per 1,000 fire incidents. This includes both residential structural fires and commercial fire losses, and is inline with the national averages which are 2.3 deaths and 9.3 injuries per 1,000 fire incidents.
  • Residential fires have a higher mortality and injury rate than commercial fire incidents, averaging 7.6 deaths and 26.8 injuries per 1,000 fires in residential settings. These rates are slightly higher than the national averages, which are 6.1 deaths and 24.5 injuries per 1,000 residential fires.
  • Structures and Residential fires account for 85.6% of all fire deaths and 81.4% of all fire injuries. These rates are slightly above the national averages which are 77.6% of all fire deaths and 76.1% of all fire injuries.
  • In 2018, the U.S. news media reported on 83 home fires that resulted in deaths.
  • Between 1990 and 2018 the U.S Fire Administration received reports that 62 on-duty firefighters perished in the line of duty due to fire related incidents.

*Most of the figures and statistics reported were gathered over the 2017 calendar year unless otherwise noted.

SERVPRO of Marietta West is here 24/7 to answer your call, should you ever experience a home fire. We can also help your business get back to normal if it suffers a fire loss. SERVPRO of Marietta West has been the go-to name in the fire restoration industry for years and can help your home our business get back to “Like it never even happened”.


For more information the National Fire Incident Reporting System (NFIRS) has collected about Georgia, click here.

Flood and Storm Damage in Marietta Georgia

9/27/2019 (Permalink)

house hold water damage in livingroom Sustained storm damage? Call SERVPRO of Marietta West. We are the storm clean-up professionals that can make it "Like it never even happened"!

SERVPRO of Marietta West specializes in storm and flood damage restoration. Our crews at SERVPRO of Marietta West are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cobb County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of Marietta West Today (770) 428-5467

The People, Experience, Training and Equipment to make it "Like it never even happened."

The People - With over 10,000 quality teammates nationwide, SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year.

The Training - Franchise Professionals undergo extensive fire restoration training an d certification SERVPRO Industries, Inc. offers an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Experience - SERVPRO is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance, even the Pentagon. 

The Equipment - With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO Franchise Professionals have the resources to help you take back control of your life.

Lower Recovery Cost - Save Money

Mitigation requires quick action. The faster SERVPRO of Marietta West arrives on-site to preform cleanup and restoration, the better the results - including lower claim costs.

  • Emergency Mitigation Services help minimize additional property damages.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • Restorable contents will be cleaned and deodorized to preloss condition when possible