What our Customers say...

Testimonials

Thanks to Bryan Davis and Carl Sylvester for all the hard work they did to get the clean up process started following my hot water disaster. They arrived shortly after I contacted them, they were very friendly and professional explaining all they would be doing. They did an excellent job, Sean Walsh came on day two and access how well things were responding to all the measures they had taken explained his concerns also professional and friendly. Would definitely recommend SERVPRO and their excellent staff to help when water situations happen. Thanks again!

Woke up to the nightmare of a pipe that disconnected in our hall bath and was currently flooding into our kitchen, garage, dining room, and basement. I called SERVPRO at 1:30 am, and they were there quickly to start clean up. So even though we have just started the process, I was impressed to find a company that would come in the middle of the night to help start the drying process. Dustin & Brian were very professional and friendly.

The past two days we have had the best two service people ever.  Bryan Davis and Carl Sylvester have done their jobs above and beyond.  Very professional and helpful.  We have been told we needed to have our kitchen cabinets not only removed but replaced as removing them would destroy them.  Carl looked at the cabinets and said "No problem!" and he and Bryan removed them and guess what!  The cabinets came out perfectly and are totally reusable and these two saved us the $2,000-$3,000 we were quoted for new cabinets.  They worked hard all day, never stopped for a break and were pleasant (and funny) all day long.

I hope you not only give them some sort of a commendation but how about a raise?  A bonus?  That would make my husband and I very happy.  And when the time comes for your folks to come back out and finish this job, please send these two.  You may have many fine workers but I doubt you have any better than these two.  A great team.

SERVPRO of Marietta West is the best! Wouldn't trust anyone else as my clean up crew! Thanks for the great customer service and great work!

These guys have been an amazing team that not only help with the restoration of your home but are also people that help when you are in a bad situation like grieving the loss of a loved one. They even went to bat with the insurance company on my behalf. I will always refer people to SERVPRO as they have been my saving grace.

I would like to compliment Jacob and D'Anthony on going above and beyond. They were very nice and polite but, best of all they where able to calm me down while it was practically raining in my home. SERVPRO of Marietta West has some awesome employees and my experience working with them was superb. Great job all the way around!

Brian was very nice, professional, caring, and a big help making my stressful situation better. 

Jose, Ryan, and the rest of the SERVPRO team have been kind, hardworking, and very professional through this entire process. Thank you!!

Very pleased with the service we received!

We had a great experience working with SERVPRO of Marietta West! Mandy and Steven were very knowledgeable and professional. They explained the drying out process thoroughly and instilled in us a great deal of confidence that we called the right mitigation company.

When we called SERVPRO of Marietta West around 7 pm, Steven showed up promptly, thoroughly check our house for water damage, and on top of it all had a great attitude and work ethic. He documented his work with great attention to detail, which came in handy down the road when working with our insurance company. The office staff was very helpful by providing documentation to the insurance agency and was always available via phone or email.

I would recommend SERVPRO of Marietta West to any home owners in the Marietta or Kennesaw area, that need of a good, reputable, and reliable water restoration company! 

This was the first time I used SERVPRO and I will always call SERVPRO of Marietta West. SERVPRO of Marietta West was a wonderful company/service to work with. The staff, vendors, and subcontractors were wonderful. Thank you so much!

Guys were amazing!

Sean, Jose, and Tiffany were a pleasure to work with and handled every concern and multiple questions I had in a timely and professional manner. They were quick to respond to our needs. Thank you!

Thank you for such prompt service. I would recommend SERVPRO of Marietta West!

I'd like to thank Byron for coming out in the middle of the night to tarp my roof. I was so worried my guest bedroom would be ruined by all the water getting in. Byron is a lifesaver!

Rachel took great care of our belongings. She is very trustworthy and reliable. Great job Rachel!

This fire was a very trying ordeal. SERVPRO of Marietta West definitely made the process much easier. They were able to save several of our family heirlooms which were irreplaceable. We thank you from the bottom of our harts!

SERVPRO of Marietta West showed up on time and got straight to work. Your techs did a great job!

SERVPRO of Marietta West did a great job getting rid of the mold in my house. They kept me in the loop through out the whole process, which was nice because I had never dealt with this type of thing before. Great Job!

I'd like to thank all of the techs for being flexible and punctual. Work place interruption was kept to a minimum and the job was finished on schedule. I would highly recommend your services.

Thank you for such prompt service. I would recommend SERVPRO of Marietta West!

Dustin Williams and Kyle did excellent work!

Tashana was very punctual and courteous. She explained the mold removal process completely to me before they started work. My house is mold free and good as new!

SERVPRO (Marietta West) did a great job removing the smoke odor from my kitchen. I was back to cooking dinner with in 24hrs!

Technician was courteous and knowledgeable. 

Great job for very late at night. Appreciate the hard work.

In the midst of this huge inconvenience and confusion for me your crew brought not only quality solutions but also constant reassurance that your company would get me through this. I commend you in hiring great representation of your company. A very happy "Dry Customer".

Thanks so much for the thorough and prompt job! Everyone helped answer all my questions on what the next steps were!

Allen was very professional and prompt. Very good at his job!

Great Customer Service!

Thanks for getting me back to business and for working seamlessly with my insurance provider. Awesome job!

Extremely helpful and professional through out the job...Work looks first class and the premises was left clean and neat. Thank you

Great service and understanding in such a time of need

Marie, Sean and Rachel were all very courteous to me and the property manager. They kept us informed and were very responsive.

Annibel is wonderful. He does great work!

Perfect...Professional and courteous on the job. I enjoyed working with Derek and Rachel.

They took their time to investigate everything for possible water damage- Fantastic!!

Excellent, prompt, efficient service!

Very, very impressed with each person's level of professionalism. 

They did a great job and were very kind.

David was awesome! Very courteous and professional, the whole process was a pleasant one.

They did a great job and were very kind.

Great job

Your company sets the very fine example of what excellence is all about! You and your employee Robbie is to be commended. Good Job! Thanks!!

Very nice young man. Very Personable and thorough.

Great service. Thank you for the cleanup.