What our Customers say...
Water Damage Testimonials
We called SERVPRO of Marietta West after discovering our refrigerator had been leaking and water was trapped under our hardwood floor. They responded quickly and dried up the floor within four days. The technician, Karl, was very courteous, professional, and empathetic. He always arrived when he said he would to check on the equipment and moisture level, and took great care not to further damage our home. I highly recommend SERVPRO of Marietta West for your emergency recovery needs.
Woke up to the nightmare of a pipe that disconnected in our hall bath and was currently flooding into our kitchen, garage, dining room, and basement. I called SERVPRO at 1:30 am, and they were there quickly to start clean up. So even though we have just started the process, I was impressed to find a company that would come in the middle of the night to help start the drying process. Dustin & Brian were very professional and friendly.
The past two days we have had the best two service people ever. Bryan Davis and Carl Sylvester have done their jobs above and beyond. Very professional and helpful. We have been told we needed to have our kitchen cabinets not only removed but replaced as removing them would destroy them. Carl looked at the cabinets and said "No problem!" and he and Bryan removed them and guess what! The cabinets came out perfectly and are totally reusable and these two saved us the $2,000-$3,000 we were quoted for new cabinets. They worked hard all day, never stopped for a break and were pleasant (and funny) all day long.
I hope you not only give them some sort of a commendation but how about a raise? A bonus? That would make my husband and I very happy. And when the time comes for your folks to come back out and finish this job, please send these two. You may have many fine workers but I doubt you have any better than these two. A great team.
These guys have been an amazing team that not only help with the restoration of your home but are also people that help when you are in a bad situation like grieving the loss of a loved one. They even went to bat with the insurance company on my behalf. I will always refer people to SERVPRO as they have been my saving grace.
I would like to compliment Jacob and D'Anthony on going above and beyond. They were very nice and polite but, best of all they where able to calm me down while it was practically raining in my home. SERVPRO of Marietta West has some awesome employees and my experience working with them was superb. Great job all the way around!
Jose, Ryan, and the rest of the SERVPRO team have been kind, hardworking, and very professional through this entire process. Thank you!!
We had a great experience working with SERVPRO of Marietta West! Mandy and Steven were very knowledgeable and professional. They explained the drying out process thoroughly and instilled in us a great deal of confidence that we called the right mitigation company.
When we called SERVPRO of Marietta West around 7 pm, Steven showed up promptly, thoroughly check our house for water damage, and on top of it all had a great attitude and work ethic. He documented his work with great attention to detail, which came in handy down the road when working with our insurance company. The office staff was very helpful by providing documentation to the insurance agency and was always available via phone or email.
I would recommend SERVPRO of Marietta West to any home owners in the Marietta or Kennesaw area, that need of a good, reputable, and reliable water restoration company!
Allen was very professional and prompt. Very good at his job!
Great Customer Service!
Great service and understanding in such a time of need
Annibel is wonderful. He does great work!
They took their time to investigate everything for possible water damage- Fantastic!!
David was awesome! Very courteous and professional, the whole process was a pleasant one.
Very nice young man. Very Personable and thorough.