Recent General Posts

Why Choose SERVPRO of Marietta West

7/18/2018 (Permalink)

Insurance agencies and adjusters have an obligation to keep the cost of claims low while still delivering the level of coverage outlined in your particular policy. SERVPRO of Marietta West is uniquely qualified to help you through a water, fire, or mold claim and understands your situation. We can help your insurance agent and adjuster keep claims cost down while still providing the best service possible to our customers. 

Emergency Response to Claims

Restoring property is the SERVPRO's first priority. Customers appreciate immediate response and regain control of the hectic situation that a home insurance claim can cause, and your insurance company will know everything is being done to limit the damage through industry leading trained professionals that document the work preformed.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability. This process helps insure that the restoration process is runs smoothly, efficiently, and in a timely manor. After all SERVPRO of Marietta West's goal is to get our customers back into their homes or businesses with as little disruption as possible. By adhering to this principle we can provide great customer service while maintaining both effective and economical options to your adjuster and agent.   

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
    • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Marietta West, we will use only qualified vendors to service your home or business. This is a commitment we have made to insurance providers which results in:

  • A locally owned company with the backing of national call center to achieve prompt handling of claims and 24/7 customer service
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

A SERVPRO's job is to reassure the customer, perform quality service and to report to both you and insurance adjusters quickly. An Adjusters job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save adjusters time so that they can focus on priority files, while having complete control of every loss they are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to them within hours. 

Hard-earned results have made SERVPRO the leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results which contributes to insurance company's customer retention and competitive advantage.

Call SERVPRO of Marietta West (770) 428-5467

Whether you are an insurance professional or property owner, SERVPRO of Marietta West has proven itself to be your most reliable and trusted restoration company in the Marietta area.

Proud to have served the following areas for 13+ years:

A History of Trust and Professionalism

9/12/2016 (Permalink)

SERVPRO Corporate Headquarters

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold and other specialty clean up and restoration services. SERVPRO's professional network of more than 1,500 Franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes. Providing coverage nationally, SERVPRO franchise Professionals have established relationships with major insurance companies and commercial clients nationwide.

Following Tremendous growth in the late 1990's Entrepreneur Magazines ranked SERVPRO the #1 Franchiser in the restoration industry in 2004, 2005, 2006, and 2007. In April 2005, SERVPRO moved to a new 140,000 square foot facility in Gallatin, TN. The state-of-the-art building houses a newly designed training facility and National Call Center.

SERVPRO of Marietta West is a Better Business Bureau A+ Accredited Business!

You Can Trust SERVPRO!

  • SERVPRO Franchise Professionals have been helping home and business owners recover from fire damages across the United States since 1967.
  • Over 1,500 Franchises Nationwide. More locations mean faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.
  • SERVPRO National Call Center served over 300 insurance and property management companies and their clients nationwide in the last year alone.
  • 24-Hour emergency service. In our business you need us fast! The sooner we arrive , the better the chance we can reduce damage and save money, Franchise Professionals are available 24 hours a day, seven days a week. 365 days a year.
  • A Trained, uniformed and equipped SERVPRO Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

From large commercial environments to small residential losses, SERVPRO Franchise Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO is the best system to service your needs.

SERVPRO of Marietta West for all of your restoration and mitigation needs!!!

(770) 428-5467

Now Hiring Production Helper

6/29/2016 (Permalink)

We are looking for an energetic, hard working individual to assist production technicians on water, mold, and fire losses. The position is full time and requires no experience. Please send you resume to to apply.