Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

One of the major differences between the SERVPRO system and “the other guys” is our emphasis on the inspection phase during the restoration process. Picture driving across country without a map. If your lucky you will make it coast to coast but it probably won’t be the quickest or most efficient/cost effective route. Drying a structure without a thorough and complete inspection is not unlike driving across country without a map. The building might get dried but it almost certainly wasn’t the most efficient or quickest method. Go with the pros that know how to get the job done right the first time, SERVPRO of Marietta West! 

Check out what our ecstatic customers have to say about working with SERVPRO of Marietta West!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction