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Fire & Water - Cleanup & Restoration

Become Part of The SERVPRO Team!

5/24/2019 (Permalink)

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated, truly enjoys providing superior service, loves taking ownership and have superb interpersonal skills, then you’ll thrive in this work environment. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

The Administrative Assistant will be responsible for answering phones, providing customer service, and coordinating/scheduling jobs. Responsibilities will also include documenting job files, entering estimates, submitting insurance claims.

Position requirements:

  • Hours are 40 hours/week Mon- Fri (flexible to work overtime/on-call when required)
  • Experience with data entry: 1 year (preferred)
  • Customer Service: 1 year (preferred)
  • Administrative Assistant: 1 year (preferred)
  • Driver's License (preferred)

Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.

Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

You can apply for this position by clicking on the following link to our Facebook Job Listings!

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